Bay Ridge Subaru

Very professional and helpful staff. Great experience leasing the 4th car from Cory. Great price. Great experience leasing the 4th car from Cory. Great price. More

Hesitate about getting the rim and tire protection. If you want to cancel it you will not get much help from the person who signed you up for it. Other than that the sales person was quite helpful. If you want to cancel it you will not get much help from the person who signed you up for it. Other than that the sales person was quite helpful. More

Service was fast and everything was explained. First time visiting this dealership I would definitely recommend. First time visiting this dealership I would definitely recommend. More

Nice waiting room, very friendly and helpful staff, very efficient and got the service done quickly efficient and got the service done quickly More

I have been leasing for many years. I’ve gotten the best price and service here I’ve gotten the best price and service here More

My experience with Bay Ridge is that they are friendly, helpful, and timely. I highly recommend. helpful, and timely. I highly recommend. More

Good Morning, When I pulled into the service area Ernest Wan greeted me and welcome me to Subaru Bay Ridge service. He was aware that I was scheduled for 2 recalls for my visit.Good customer service. Whi Wan greeted me and welcome me to Subaru Bay Ridge service. He was aware that I was scheduled for 2 recalls for my visit.Good customer service. While I was waiting for my recall to be completed I visited the showroom.Going back and forth and looking at the different styles for about 10 to 13 minutes the ONLY sales professional approached me was Andre Arzuza and asked if he can answer any of my questions. The other sales professional were to busy talking and figured that was only there killing time while my car was being service I was in sales and you need to approach every customer because sales are hard to come by these days. If I decide on another Subaru will ask for Andre Arzuza. More

The service was quick, but the communication was subpar at best. I took my car there due to a noise in the back and I explained that I thought it was the wheel bearings. I got the car back and they “fixed” at best. I took my car there due to a noise in the back and I explained that I thought it was the wheel bearings. I got the car back and they “fixed” it, but the same noise persisted. I took my car back a few weeks later and they checked it out and told me the wheel bearings were bad, go figure! And then they charged me an insane amount to fix it. I won’t be coming back here for repairs More

Very clean, explained everything to me what needed to be done at this time and what could wait. done at this time and what could wait. More

The service representative doesn't listen the customer's full inquiry and doesn't want to do the job right. My USB hub has been acting up since I got the brand new car and I have been there 3 times now for full inquiry and doesn't want to do the job right. My USB hub has been acting up since I got the brand new car and I have been there 3 times now for the same issue, the charge in the usb hub stop working, good thing I checked it right away again and this time they will be replacing the USB hub. More