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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

March 29, 2021

I am a returning Leasee and after shopping 4 other brands of cars decided that the new price quote and service I have received over the past three years made my choice to renew with a new Outback made all th More

by KENKLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 30, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Horrible!! Will not use service in the future. “Wipers need replacement” just replaced a week ago! “The battery is dead, need authorization to replace it.” Battery was replaced last spring. It was jumped More

by markedalton63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Apr 06, 2021 -

Bay Ridge Subaru responded

markedalton63, we strive for 100% customer satisfaction and surely missed the mark here. Your opinion is very important to us as well as your business & we apology for any inconvenience we may have caused you. We have addressed your comments with our management team & we thank you for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Nice new renovation, waiting room is clean and offer free drinks. Looking for the next service here. Suggest free car wash like other Subaru dealers. More

by CarAtRace
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 30, 2021 -

Bay Ridge Subaru responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Efficient, quick, and friendly. I arrived early and was taken without a problem. The representative took a moment to get to know me before taking the vehicle for service. More

by BALDINO41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us this review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

March 28, 2021

Polite and professional service. Very good COVID-19 protocols. Great pricing. My car was in the shop for a week and a half. The main reason was that the mechanic was having difficulty reproducing the More

by LLOYDGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review! We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

March 28, 2021

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by NANCYJILLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback and thank you for visiting Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2021

My experience buying a new Forester was very smooth. Charles Drabik did a great job from my initial inquiry to the sale and walk thru of the cat. More

by TH5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drabik
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

Great experience, as always. Cornelius is a true pro. Knowledgeable, responsive and friendly. Have been leasing from Bay Ridge for over a decade and keep coming back. Thanks! More

by D_COUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 29, 2021 -

Bay Ridge Subaru responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

Great service as usual but I had to come back a second time because they had to order part needed. Friendly service as always and clean More

by CAMPOS.NATALIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 26, 2021 -

Bay Ridge Subaru responded

Natalie, thank you for the positive review. We appreciate you choosing Bay Ridge Subaru for your service and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

when I drove the car after "repair" I detected nothing fixed and got back to the shop , left the car over night for further troubleshooting, the story hasn't ended yet. More

by ALBUSHUEV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kiara Colon
Mar 30, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 888-435-1441. Sincerely, Tom Ruggiero, Dealer Principal

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