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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

March 24, 2021

Grate salesperson! Very attentive and friendly! Explains everything, offers additional applications for the car. Explains how the deals works. Negotiate price for us. Explained the car's detail More

by LBUDINSKAYA_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Drabik, Peter Marconi
Mar 24, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 24, 2021

As on my previous visits, service check-in was on-time, quick and courteous, the waiting room was pleasant, the wait not too long. Have now had three good experiences at BayRidge Subaru and recommend them More

by Klassendouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 24, 2021

Everyone there was wonderful. Very knowledgeable about the product and sevices offered. My vehicle, being older, has a lot of issues. Sabina's honesty and tactfulness was totally appreciated. Thank you More

by SOOLDPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you very much, SOOLDPE. We appreciate the high compliments for Sabina and our team, and we're so glad you were able to experience our top-notch service here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thanks to everyone at Subaru service. Marc and team diagnose for fuel injection throttle repairs. Maintenance before any troubles always keeps road trips safe and sound!! More

by STEPHENK556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask, Stephen. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

The service received was great as usual, the staff was very efficient given the amount of persons/ vehicles they had to attend to. The wait was in excess of an hour. More

by CLUV4REEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 24, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thank you for service. As usual, everything on time and quick. Hi performance and very profession job. Great service and helped out quickly. I was texted. More

by ARKAN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru we're thrilled to have provided you with five-star service ARKAN56. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Today I had my impress serviced. Taken on time and completed within an hour and a half. Good job and courteous staff. And reasonable prices. Thanks. More

by AJNOSF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 24, 2021 -

Bay Ridge Subaru responded

I am pleased to know you had a good experience with us. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

First time in for service on new/used 2017 Outback we'd just bought from another dealer the month before. Scary problem--all engine lights flashing. Would dit be covered under warranty. They replaced the e More

by peter.hassinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie who brings out your car has a nice friendly attitude., Kayla Rodriguez, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the compliments and five-star rating, Peter. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Great service and helped us out quickly. It was the car's first oil change and they filled up our windshield wiper fluid and inflated all tires free of charge. More

by craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

It's good to know that you had an overall great service experience with us. Thank you for choosing Bay Ridge Subaru, Craig. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Waiting waiting time was horrible for hours for an oil change watch customers come and go after me and I had an appointment 2 weeks ago so was yours More

by QUEEN1LUNDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiara Colon
Mar 31, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 888-435-1441. Sincerely, Tom Ruggiero, Dealer Principal

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