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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 16, 2021

Kayla was very professional, customer friendly and the service was just right and sufficient. I’m looking forward to coming back again to service my vehicle. More

by DUFOURKERVENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

The team at Bay Ridge Subaru take the stress out of car buying. No high pressure tactics. You can tell that they care about their customers. Corey went above and beyond coming in during his time off to mak More

by SHAWNAKKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 15, 2021 -

Bay Ridge Subaru responded

We are very happy to hear that Corey has provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

Raymond at Bay Ridge Subaru was a complete pleasure to work with. Fantastic customer service without any undo pressure. He had an encyclopedic knowledge about the car and went the extra mile to make sur More

by AFROHLICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Duran
Mar 15, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day. Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

Service was on time-the oil change and checking fluids in my car were completed within 1 hr. Staff were efficient and professional and very nice. More

by sharneuman
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for your 5 star review! We are so happy you had a great experience with us, we strive to have all of our guests have a positive experience! Sincerely, Tom Ruggiero, Dealer Principal

March 15, 2021

It was as hassle-free a visit as one could expect. The only thing I had to do was get myself there and back home. It was my first time using the service center and I was very pleasantly surprised. More

by SANTAGIRL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. A lovely young woman on Saturday morning.
Mar 15, 2021 -

Bay Ridge Subaru responded

It's a tremendous feeling to know that you enjoyed our staff and services here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 13, 2021

I am from Staten island and since ive been to Bay Ridge Subaru i would never go back to island Subaru for anything. You guys have been very welcoming and professional.with you guys it starts at the door. More

by BOZNBKLYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Very organized, friendly, and welcoming. Staff did a good job, answered additional questions, and the waiting room was clean and comfortable. I would come again. More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 15, 2021 -

Bay Ridge Subaru responded

Tanya, Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Overall pretty good. Was told it would be an hour for my oil change but was closer to two. Additionally, I had a note on my multi-point inspection that i had to call back and inquire about. Beyond that, I h More

by simonmorph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

We're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

The place was clean and covid safe. My car was due for maintenance and they were thorough and quick. They explained everything that was done. More

by ROEO50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

Thank you for stopping by! We appreciate you taking the time to leave us your feedback, ROEO50. Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

They made it easy to purchase our new car . Very friendly employees. Explained everything in detail. Did not try to scam us like other dealers. More

by LIZHPRICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

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