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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

March 12, 2021

Overall pretty good. Was told it would be an hour for my oil change but was closer to two. Additionally, I had a note on my multi-point inspection that i had to call back and inquire about. Beyond that, I h More

by simonmorph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 15, 2021 -

Bay Ridge Subaru responded

We're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 12, 2021

Very organized, friendly, and welcoming. Staff did a good job, answered additional questions, and the waiting room was clean and comfortable. I would come again. More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 15, 2021 -

Bay Ridge Subaru responded

Tanya, Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 11, 2021

Really nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice place. More

by WMALLOY444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 11, 2021 -

Bay Ridge Subaru responded

We’re very glad to hear that! Thank you for your business and your kind review. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

March 11, 2021

Cornelius Middleton made the entire process seamless. As agents go he is no-pressure and helps to guide you through the process in a calm & professional manner. He is a pleasure to work with and is the very More

by info@isaktiner.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for your positive review and continued business. We’re so glad that Cornelius was helpful and made your experience a great one. Congratulations on your new vehicle and we look forward to working with you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Super friendly staff, times and promises honored and work was always done professionally. Waiting room is very comfortable , which makes it a pleasure for service visit. More

by JAMIEHARFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review, Jamie. We’re so glad that our staff was friendly and able to help you quickly and efficiently. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Staff has always been friendly, professional, and efficient. I never feel pressured to spend on superfluous items or service. I trust their judgment. The waiting room and restroom are clean and plea More

by NANCYVIGGIANO2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the professional who helped me.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Nancy. We’re happy to hear that your experience with our service department has been great! We appreciate your business and hope to work with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very friendly; genuine.. No high pressure sales nonsense.. Nice deal with zero percent financing and reasonable trade-in value. In a 2021 from a 2017 with same upgrades and only $ 50.00 a month More

by JFERRETTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Malone.
Mar 11, 2021 -

Bay Ridge Subaru responded

Congratulations on your new vehicle! We’re so glad that our team could help you find a great deal that works for you. Thank you for choosing Bay Ridge Subaru and we hope to work with you again sometime! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very friendly. Solid coffee. The waiting room was very Covid-safe with plenty of room. Car was ready 20 mins early. Thank you very much! More

by JOHNHONERKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience with us John! Our customers’ safety is our top priority, and we’re glad we could help you feel safe while your car was being worked on. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very welcoming and quick service. The waiting area was clean and a great place to hand out during my car service. Thank you! I will be back. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton, Kayla Rodriguez, Kiara Colon
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Andrew! We’re glad our service department made you feel welcome while your car was being serviced. We appreciate your business and look forward to working with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Great, The dealership made purchasing a vehicle easy, the only issue I had was that the sale person did not call me when he said he would, I had to reach out to him. I'm still waiting for him to contact me More

by AJGJPORT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Bay Ridge Subaru responded

Thank you for your feedback, AJGJPORT4. We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Tom Ruggiero, Dealer Principal

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