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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

March 08, 2021

Great service, my 21-year-old outback got some love. The front desk was very friendly and honest with me on the price and service that needed to be done. More

by gearoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 08, 2021 -

Bay Ridge Subaru responded

We're glad to hear our service team got the job done! Thank you so much for choosing Bay Ridge Subaru for your service and we hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 06, 2021

Marc was very friendly and professional. The service to my vehicle was done pretty fast and with great quality. On my opinion, the price for TPMS diagnostics could be lower. More

by MSBALIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bay Ridge Subaru responded

We're happy to hear that Marc was helpful and quick in getting your car back on the road again. We appreciate your feedback and do hope to be able to work with you again. Sincerely, Tom Ruggiero, Dealer Principal

March 06, 2021

For 10 years I would have given this dealership an A+ but my final experience was unacceptable. I paid for drain to be cleaned and less than 24hours later my car was flooded with rain water. I found it unac More

by ervelay
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Hi ervelay - we apologize for your dis-satisfaction with our response time and events around your situation. Overall experience with our customers is important to us and thus the reason we spoke with you. We wish you the best and please know that we are here should you change your mind. Andrea Gerace Service Manager Andrea@BayRidgeAutos.com (929)379-5024

March 06, 2021

I am very happy with Bay Ridge Subaru. Anthony Grippo was wonderful. Everything was as stated and promised. I would definitely recommend this dealership and Anthony. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bay Ridge Subaru responded

Thank you for leaving us 5 stars, Judy! We're so glad to hear that Anthony was able to make your experience with Bay Ridge Subaru a great one. We appreciate your business and hope to see you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 06, 2021

I was quite happy with the maintenance service and it was done in a short amount of time. The staff was polite, efficient and knowlegeable. More

by RWEINGAST
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review. We're glad that our service team was able to get the work done quickly and efficiently for you, and hope to have you back again for all of your car's needs! Sincerely, Tom Ruggiero, Dealer Principal

March 05, 2021

This will sound strange, but I look forward to my annual trip to Bay Ridge Subaru for my inspection and maintenance. They run such an effective business, and the place is always clean and welcoming. I feel More

by KEVINAHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 08, 2021 -

Bay Ridge Subaru responded

We love to hear that! We always strive to make sure our customers feel safe and confident when they come to Bay Ridge Subaru. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 05, 2021

I had to go in to repair a coil recall. Sabina was very professional, took care of me as soon as i arrived, called when she said she would and was very attentive to my needs/questions. Even repaired other More

by M.GIARDINA.PM
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you, M.GIARDINA.PM! We look forward to continuing to serve you in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 05, 2021

Anthony Grippo is an asset to your company.He is Anthony Grippo is an asset to your company. He is knowledgeable about all the cars and features, when you ask him questions he has the answers. It wa More

by LL6754
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you so much. We are glad you are extremely happy with your vehicle and the service you receive from our team here! Sincerely, Tom Ruggiero, Dealer Principal

March 05, 2021

Always impeccable quality and service. Staff is helpful, technicians are friendly. Up front with pricing and specifics. This is our go to spot for maintenance and inspection. More

by A Brooklyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 05, 2021 -

Bay Ridge Subaru responded

We appreciate the fantastic review! We are happy we could make your experience a positive one! Sincerely, Tom Ruggiero, Dealer Principal

March 05, 2021

had my maintenance and my inspection done. the people were professional and the dealer was clean and safe. they took me on time and the work was done expiditiously. More

by ROEO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating! We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

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