Bay Ridge Subaru

I was greeted professionally and my appointment was on time. My car was ready in the timeframe they gave me. Very courteous and knowledgeable. I recommend this dealership time. My car was ready in the timeframe they gave me. Very courteous and knowledgeable. I recommend this dealership More

Professional and quick service. Everyone from the starting made my experience an easy one, Special thanks to Mark D'Ottavio, as well at to all other guys. starting made my experience an easy one, Special thanks to Mark D'Ottavio, as well at to all other guys. More

I have very good experience on my past visit. The staffs were very helpful and good service. The waiting area was very clean and comfortable. were very helpful and good service. The waiting area was very clean and comfortable. More

Excellent service all around. Kayla was extremely helpful and the whole experience was easy and efficient. Appreciated being able to get a loaner also! The best part was when the whole garage gave my Baja so and the whole experience was easy and efficient. Appreciated being able to get a loaner also! The best part was when the whole garage gave my Baja some cheers. “Everyone loves a Baja!” More

Everyone made my experience an easy one, especially Sabina! She was helpful, informative, patient, and has excellent customer services skills. Please let her know how pleased I was. Sabina! She was helpful, informative, patient, and has excellent customer services skills. Please let her know how pleased I was. More

EXCEPTIONAL. Everyone from Marc starting myservice EXCEPTIONAL. Everyone from Marc starting my service before my appointment to the “janitor” (should have taken his name) friendly, professional, eff EXCEPTIONAL. Everyone from Marc starting my service before my appointment to the “janitor” (should have taken his name) friendly, professional, efficient. The experience of car service which can be horrible, was a very, very pleasant one. More

Subaru Legacy 2013 still going strong! Still original brakes and struts! Sales and service always friendly! Thanks Marc Alex Patricia Alicia and everyone! 4 Cylinder Low emissions great fuel efficiency. brakes and struts! Sales and service always friendly! Thanks Marc Alex Patricia Alicia and everyone! 4 Cylinder Low emissions great fuel efficiency. Best More

A problem arose during my service where gasoline was allowed to spill throughout the engine compartment. I only found out because of the overwhelmingly strong fumes I experienced as soon as I drove it a allowed to spill throughout the engine compartment. I only found out because of the overwhelmingly strong fumes I experienced as soon as I drove it away. I returned to the dealer immediately. They apologized, but “cleaned” it solely by pouring water inside the engine bay. I received a follow up call asking me about my service experience. I told the rep what happened. I suggested that the appropriate response should have been to thoroughly clean and detail the engine bay. After a few days and a few more calls, they agreed. I took an afternoon off and brought the car back in where they properly cleaned the engine bay. I am grateful, but it would have been better and less time consuming had they done that right off the bat. More

Anthony made it quick, easy and just an overall great experience. I can’t say the same for some of the other Subaru dealers out there. Bay Ridge Subaru is the way to go! experience. I can’t say the same for some of the other Subaru dealers out there. Bay Ridge Subaru is the way to go! More

I was seen for service without an appointment because of a problem with the car on the road .in fact , the wait was much less than originally stated. a problem with the car on the road .in fact , the wait was much less than originally stated. More