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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

March 02, 2021

Been bringing my car here for routine maintenance. The service here is quick and reliable. Staff is friendly and accommodating. No issues scheduling/rescheduling appointments. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 03, 2021 -

Bay Ridge Subaru responded

Thank you David, for the amazing feedback. We are happy to help. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 02, 2021

very professional work was completed on time, no worries leaving my Subaru forester at service. will recommend them too other Subaru owners . another satisfied owner More

by LUMBARJACK03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Sena
Mar 02, 2021 -

Bay Ridge Subaru responded

Hi LUMBARJACK03, thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

March 02, 2021

Took a little longer than I expected since they found some things wrong. But, the waiting area was pleasant. The Wifi strength is weak and the coffee area should have some napkins. More

by RTSUJIMOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 02, 2021 -

Bay Ridge Subaru responded

Hi RTSUJIMOTO, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day. Sincerely, Tom Ruggiero, Dealer Principal

March 02, 2021

Professional streamlined service that focused on my wants/ needs and was respectful towards our budget. The whole process was a breeze, and best of all, we got the car we wanted! Staff was kind and pro More

by RANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 02, 2021 -

Bay Ridge Subaru responded

RANDALL, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care. Sincerely, Tom Ruggiero, Dealer Principal

March 02, 2021

I was in and out within 25 minutes. It was a simple correction of something that suddenly came up on the dashboard. A quick adjustment solved the problem. More

by Cyclones 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Bay Ridge Subaru responded

Cyclones 69, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2021

When I recently had my car inspected, the experience was great! The entire staff including Sabina were providing excellent service and honest prices with a smile. More

by IVANRDGZ64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Marconi, Sabina Triunfel
Mar 02, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, IVANRDGZ64. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales. Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2021

Dealership is spot on but Subaru America has not served me well sadly Having to go to my private mechanic to diagnostic the cause of check engine instea Subaru offers a voucher for a new car instead of fix More

by MUSKIE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 02, 2021 -

Bay Ridge Subaru responded

MUSKIE46, we greatly appreciate your positive review and rating! Thank you for choosing Bay Ridge Subaru & we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2021

Thanks to everyone at Bay Ridge Subaru always excellent service, very friendly and always with a smile when you're there for service. Thanks again for a great service, I enjoy seeing the team at Bay Ridge More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Mar 02, 2021 -

Bay Ridge Subaru responded

Hi BluSubie! Thank you for this 5-star rating! We appreciate your visit and look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2021

I went in for recall. Easy to schedule the work. Easy to drop off/ pickup. I bought my car there so I got free oil change. All good, no complain. More

by GANONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 02, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating, GANONK! We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 01, 2021

Entire process was a complete mess Nobody seemed to know what was going on. Called multiple times for status, got poor information. No trust in the testing results due to lack of organization and professio More

by JOHNKRAUSE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patricia Schumacher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel, Kiara Colon
Mar 08, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Tom Ruggiero, Dealer Principal

Mar 08, 2021 -

JOHNKRAUSE3 responded

I'd be happy to discuss. Let me know what time works for you. You should have my contact info on file. Thank you, John

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