Bay Ridge Subaru

Chris David and Frank were great. They were informative and just very good to deal with. Chris ran the show, Frank showed us the vehicle aspects and Dave took care of the DMV. and just very good to deal with. Chris ran the show, Frank showed us the vehicle aspects and Dave took care of the DMV. More

great services, no complaints. went there got my recall down and left right away. they check my car to see if anything is wrong and surprised to find nothing. down and left right away. they check my car to see if anything is wrong and surprised to find nothing. More

My Subaru let me know it was time for service. I liked the scheduling experience. Simple text message reminders, then when I got to the dealership: Fast, efficient, COVID safe! the scheduling experience. Simple text message reminders, then when I got to the dealership: Fast, efficient, COVID safe! More

close to home and price was fair. The 2021 outback is so much quieter the the 2013 outback that I had. This is my 3rd Subaru its a very safe car. much quieter the the 2013 outback that I had. This is my 3rd Subaru its a very safe car. More

Problems were not resolved.Technician couldn’t Problems were not resolved. Technician couldn’t “replicate the issues” Compressor noise and A-pillar rattle were not resolved even with 2 videos rec Problems were not resolved. Technician couldn’t “replicate the issues” Compressor noise and A-pillar rattle were not resolved even with 2 videos recorded and submitted to Rep. sales person Cornelius and service rep Sabina both are nice! More

Excellent service by a great team, every time! Marc is the best! Because you won't accept my less than 25 word minimum, shame on you. Remember, your customer is doing you a favor by responding . I call the best! Because you won't accept my less than 25 word minimum, shame on you. Remember, your customer is doing you a favor by responding . I call it as I see it but the service department is professional and diligent More

Bay Ridge Subaru is friendly, thorough, and helpful, and got my service appointment done quickly and safely. It was free, because it was my first service appointment after buying a car from here 6 months ag got my service appointment done quickly and safely. It was free, because it was my first service appointment after buying a car from here 6 months ago. More

Even during the pandemic, everyone was professional, kind and efficient. Kayla repeated everything that I brought my car in for, she asked if I needed anything and showed me the lounge all while prepping the and efficient. Kayla repeated everything that I brought my car in for, she asked if I needed anything and showed me the lounge all while prepping the car. A big thank you to Kayla! More

The people that work there at the front office is very courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return i courteous very professional the reason why I gave it a four instead of a five aren't they supposed to give your car a quick wash before they return it to you they never do it and I found the part in my car that I don't know what it is only work for an oil change More

Everyone was extremely helpful. My only complaint (that you can’t do much about is that your other customers in the waiting room were no really following Covid protocols. you can’t do much about is that your other customers in the waiting room were no really following Covid protocols. More