Bay Ridge Subaru

I had my vehicle in for routine maintenance - conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I wa conventional oil change for my 3.6R Outback and I asked that my battery and charging system be checked since I had a battery indicator light on. I was told everything was checked and there was no problem - even though the battery indicator light remained on. 5 days later, on an out of town family trip, the vehicle completely died while on the road. Battery was completely depleted and was not being recharged by alternator (which turned out to be dead). Had to have vehicle towed and had to spend the night out of town to have the vehicle serviced the next day. Alternator had to be replaced and new battery. A Huge inconvenience and expense when something like this should have been detected and tested during service at Bay Ridge Subaru. Really Disappointing. More

Marc , Kayla and Andrea went above and beyond to get my battery covered past warranty. I could not thank them enough~!!! They stand by the cars they sold. battery covered past warranty. I could not thank them enough~!!! They stand by the cars they sold. More

Sabina is amazing. Very patient and professional. She handled a tough situation with grace and professionalism. I would highly recommend Bay Ridge Subaru. I need more words to complete this review, so handled a tough situation with grace and professionalism. I would highly recommend Bay Ridge Subaru. I need more words to complete this review, so here you go! More

Everything was completed on time. Sabrina provided a rental car and I was able to relax at home before returning for my car. The timing was perfect. rental car and I was able to relax at home before returning for my car. The timing was perfect. More

I wanted to give a good review, love the car. But, I never received a paper bill for the lease and there's no way to set up autopay online. Despite contacting the dealership and finance company several never received a paper bill for the lease and there's no way to set up autopay online. Despite contacting the dealership and finance company several times, there was no way to do this. Now I'm stuck on a series of phone trees, fearing my credit will be affected. I will not be recommending Subaru to my friends. More

The salesman who sold me the vehicle was extremely polite. And handled everything in a professional courteous manner. My experience from the beginning , until i left with my new vehicle was wonderfu polite. And handled everything in a professional courteous manner. My experience from the beginning , until i left with my new vehicle was wonderful More

Professional, polite people, a job well done. One doesn’t have to wait long in a comfortable atmosphere of a very nice waiting area. Overall, very satisfying experience. Thank you! have to wait long in a comfortable atmosphere of a very nice waiting area. Overall, very satisfying experience. Thank you! More

The service at Bay subaru is always top notch. They are very accommodating and professional. I will definitely recommend anyone that owns a subaru to visit Bay RidgeSubaru. very accommodating and professional. I will definitely recommend anyone that owns a subaru to visit Bay RidgeSubaru. More

The staff are nice and accommodating, and the techs did a really good job. I highly recommend getting service done here; always love coming here . really good job. I highly recommend getting service done here; always love coming here . More

Everything was very good and on time this Saturday. Kayla was very kind and friendly. Also, Marc did very good for me at summer time. was very kind and friendly. Also, Marc did very good for me at summer time. More