Bay Ridge Subaru

Service was good Staff was friendly Service department took care of all the matters Very pleased with my visit They checked everything out and everything was fine with my visit took care of all the matters Very pleased with my visit They checked everything out and everything was fine with my visit More

Excellent and smooth process for acquiring my new lease. Gerald Wactor was extremely knowledgeable and courteous throughout the entire process. Roy Malinov made the paperwork quick and easy. In addition, Gerald Wactor was extremely knowledgeable and courteous throughout the entire process. Roy Malinov made the paperwork quick and easy. In addition, Frank Prestia was extremely knowledgeable and patient when he reviewed all of the new options with me. More

Excellent service...great communication. Andrea Gerace went above and beyond to satisfy my needs....a great service team! Quality of work was outstanding. Well satisfied. went above and beyond to satisfy my needs....a great service team! Quality of work was outstanding. Well satisfied. More

Very well run! Chris Malone was a great sales person. Roy made paperwork portion easy. In and out in one hour- a new record. Will definitely return in three years when my lease is up. made paperwork portion easy. In and out in one hour- a new record. Will definitely return in three years when my lease is up. More

I’ve been driving Subaru’s for over a decade. When it came time to lease my own I knew where to go. Chris was easy to work with and was very courteous. From helping me choose the color Ocean Pearl Blue t came time to lease my own I knew where to go. Chris was easy to work with and was very courteous. From helping me choose the color Ocean Pearl Blue to the final steps. I was in sales before and these guys are not pushy and care about clients. More

This was the easiest car buying experience. Chris Malone was a great sales person. The paperwork portion was smooth. Felt no pressure at all. Excellent experience overall. was a great sales person. The paperwork portion was smooth. Felt no pressure at all. Excellent experience overall. More

Corey made my experience a smooth and easy one. He was able to answer my questions and provided me with options. He was available when I had a question and overall great customer service. I would highly able to answer my questions and provided me with options. He was available when I had a question and overall great customer service. I would highly recommend him to others when purchasing their vehicles. Roy was also very helpful in providing me with my options related to my vehicle's financing options. I appreciate the help I received and guidance from the Subaru team. Thank you!!! More

I'm only giving a two star rating because the wait time for an oil change and NY State inspection was 4 hours long, and I was never given any updates on the wait time while I was in the waiting room. Init for an oil change and NY State inspection was 4 hours long, and I was never given any updates on the wait time while I was in the waiting room. Initially I was told it would take One and a half hours. Granted, it was the day before Thanksgiving, So it seemed like they were very busy. Choosing to go in for service that date was a mistake. Later I realized after the fact that if I had taken my car to the Subaru dealership where I bought it, they would have done the oil change and NY state inspection for free, so I could have saved $80, also my mistake. The staff at Bay Ridge was very friendly though. More

Everything was great. The purchase of the car. The help given to operate it. Anthony Grippo was an excellent saleman. The extended warranty person was the pits given to operate it. Anthony Grippo was an excellent saleman. The extended warranty person was the pits More

Kayla was great and explained everything and I appreciate the car being looked over by the service team for any needed attention even though I was only there for the airbag recall. The cell phone holder was the car being looked over by the service team for any needed attention even though I was only there for the airbag recall. The cell phone holder was knocked off my dashboard though and I could not fix it afterwards. More