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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

January 28, 2022

Service was very good rest area clean and comfortable.service people were helpful thank you More

by ABRAMO1530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Dealership was helpful customer service was awesome and the staff was very nice thank you for the help More

by grgyng9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annastacia Babayeva
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back!

January 27, 2022

friendly,fast,The sales team is not good enough, the maintenance team is very friendly, More

by epyxzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for reaching out. We are always looking for ways to improve, so if you would like to share further details about your experience with our sales team, I would be glad to take your call. Please don't hesitate to get in touch. Mike Chiusano - General Sales Manager - 718-234-7960

January 27, 2022

the are very helpful and had no problems with sale department and service department . I would recommend to friends purchased three cars from there great company More

by FGCONIGLIARO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

I arrived by 7:15am and was directed inside by Mark. Though I was told to expect to be completed by 9:30am, I was ready to leave by 8:35am!!! The waiting room was comfortable and inviting. It was a plea More

by whalems1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Mark and the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

Service wasService manager was great. Had my appointment Service was Service manager was great. Had my appointment for state inspection, tire rotation and oil change. Done in under 2 hrs. More

by bkjoe5e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

My car had extensive body damage but the service was professional and the car was fixed quickly. Best of all, it looked as good as new. More

by Anne56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annastacia
Jan 27, 2022 -

Bay Ridge Subaru responded

We are so happy we could help! Thank you for trusting our Bay Ridge Subaru team to take great care of your vehicle and return it to you in pristine condition. We wish you many safe and happy miles ahead!

January 27, 2022

The workers at Bay Ridge Subaru are caring and service my Subaru vehicle with straight forward time frames. They are trust worthy and perform thorough point inspections to make sure all is well. Marc, Anas More

by guycampolo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastasia, Ernie, victor, Billy
Jan 27, 2022 -

Bay Ridge Subaru responded

Thanks for this amazing review! We're thrilled to have your trust in our team to take care of your Subaru. Thank you for giving Marc, Anastasia, and Ernie a special shoutout. We are grateful for your confidence in us, and we appreciate this awesome feedback!

January 26, 2022

The service center was extremely organized. They told me two hours for my service and it was done in one hour. Everyone was courteous and helpful. More

by ckjmark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Jan 27, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you had such an efficient service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 26, 2022

I changed few pants, they told me every steps, made sure I understand for fixing. Quick work, nice service, thank you guys so much. More

by MINGMING LIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Sabina Triunfel, Raymond Duran
Jan 27, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that the Bay Ridge Subaru team earned your five stars. Drive safely, and we hope to see you back again down the road!

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