Bay Ridge Subaru

Excellent! Detailed information provided by service team inspired confidence and wise decision making regarding my vehicle. The overall environment is calm so I Detailed information provided by service team inspired confidence and wise decision making regarding my vehicle. The overall environment is calm so I am able to relax and take a nap. More

Great experience with Andre We leased a Forester Sport from Andre Arzuza and cannot recommend him enough (we found him via Yelp). Andre is straightforward and chill, and it was c We leased a Forester Sport from Andre Arzuza and cannot recommend him enough (we found him via Yelp). Andre is straightforward and chill, and it was clear that he had our needs in mind and didn't pressure any decisions. This is a smaller Subaru dealership and the entire process was better than we had hoped. Matt More

Andre was very helpful and gave me all the information I needed to choose the best Subaru for my needs and wants. He was very professional and friendly! needed to choose the best Subaru for my needs and wants. He was very professional and friendly! More

Great dealership. Friendly, knowledgeable staff. A pleasure doing business with them. Mike C and Chris M are the best. They made the process of purchasing a vehicle easy and enjoyable. pleasure doing business with them. Mike C and Chris M are the best. They made the process of purchasing a vehicle easy and enjoyable. More

Quality service! These guys are really the best. They are fast, efficient and friendly. I was happy to see that everyone was wearing a mask. The place is spotless a These guys are really the best. They are fast, efficient and friendly. I was happy to see that everyone was wearing a mask. The place is spotless as well. More

Unfriendly staff. Too much problems to get an appointment even my car was only one month old. Don’t trust the diagnosis ,be consistent with mask policy even my car was only one month old. Don’t trust the diagnosis ,be consistent with mask policy More

Great car buying experience. We didn’t feel pressured or oversold. Gerald was extremely helpful. We got a great car and it was a great deal. oversold. Gerald was extremely helpful. We got a great car and it was a great deal. More

My 2014 Forester Touring was displaying Check Engine off and on and we had to bring back a few times as it continued but Bay Ridge Subaru then kept it for several days and worked with Subaru to finally fix. and on and we had to bring back a few times as it continued but Bay Ridge Subaru then kept it for several days and worked with Subaru to finally fix. And because of all the trouble didn’t charge. That was great customer service. Working perfectly now. Thanks! More

Great timing Had to go in for a recall and was guaranteed a loaner car but chose not to take one, Kayla let me know they were starting the work on my car and it w Had to go in for a recall and was guaranteed a loaner car but chose not to take one, Kayla let me know they were starting the work on my car and it would be done in an hour and a half, the waiting area was comfortable and Kayla returned in an hour and 15 minutes to let me know the work had been completed. While waiting I entered the dealership to speak to Gerald about a new car. He is always friendly and a pleasure to talk to Although initially I had to call and speak to 3different receptionists 6 times with questions about the recall , it took 6 tries before receiving a return call, the service worked out well and my thanks to Kayla who was really pleasant to work with. More

Friendly professional service. Comfortable waiting area. Clean and stocked with refreshments and snacks. They take social distancing seriously. I did have a coupon for a few dollars off which I mentioned at Clean and stocked with refreshments and snacks. They take social distancing seriously. I did have a coupon for a few dollars off which I mentioned at the outset. I was told to show it at check out. I forgot and did not get to use it. Perhaps it could have been noted on service ticket. I also feel if the charges for my A/C and brakes were less money I would probably have gotten those jobs done there. More