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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

July 02, 2020

Kayla at customer service was very professional. She provided excellent communication throughout the appointment. She was kind enough to accept a coupon which saved me a few dollars. Thank you, Kayla! More

by SRKIMBELL
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Jul 03, 2020 -

Bay Ridge Subaru responded

SRKIMBELL, thank you for the positive review and rating! We are happy to know that Kayla was helpful during your last visit. We appreciate your business! Sincerely, Tom Ruggiero, Dealer Principal

July 02, 2020

While the service by Andre was impecable, we received the car with a dent from small rock on the right door. Before buying the car, we had asked if it had any damages, scratches or dents and we were told More

by ISRAOLM
Recommend Dealer
No
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Bay Ridge Subaru responded

Thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Pre-owned vehicles might have dings and scratches on them. If you wish to speak with us directly, please feel free to give us a call. Sincerely, Michael Chiusano

July 01, 2020

Micheal Chiusano was amazing, he made the process of getting a new car quick and easy ! Would defiantly recommend him to anyone in the market for a new car More

by MIRSADA.TAIPOVIC
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Mirsada. We will be sure to thank Micheal for providing you with an excellent car-buying experience. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

July 01, 2020

ALWAYS EXCELLENT Due to Covid-19 ,transferring from my 2017 to 2020 Forester was delayed by about 2 1/2 months. But it was finally done. In and out less than an hour. More

by BILLGELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jul 01, 2020 -

Bay Ridge Subaru responded

We greatly appreciate your feedback, Bill! Cory and Roy are excellent employees & I will pass your kind comments along to them. Congratulations on your 2020 Subaru Forester and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

July 01, 2020

As usual, excellent service, and personnel interaction. Quick and professional. Every effort is very much appreciated. Would recommend this brand and this dealer in particular. More

by BERGSTROM.GREGG
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Jul 01, 2020 -

Bay Ridge Subaru responded

Thanks for such a delightful rating. We truly appreciate it and are glad to know that you've enjoyed our services, Gregg. Sincerely, Tom Ruggiero, Dealer Principal

July 01, 2020

COVID Car Lease Made Easy by Bay Ridge Subaru We contacted Bay Ridge Subaru to inquire about leasing a new Impreza. Because of COVID we were of course concerned about the process, however we had n More

by TCOTTONE6023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bay Ridge Subaru responded

Thank you for the excellent review! We know your time is valuable, so we are thrilled to see that you enjoyed your leasing experience with us! Congratulations on your Impreza; we hope you'll consider us again in the future! Sincerely, Tom Ruggiero, Dealer Principal

July 01, 2020

All online, very simple. We reached out about some used car options and ended up purchasing a new car because of the financing specials and pandemic considerations. The corres More

by MKMCNA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bay Ridge Subaru responded

Congratulations! We are so happy to know your experience went well. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

July 01, 2020

Tuffy Have always been completely satisfied with the service received. My Forester is 18 years old and I thank Subaru for keeping it in good shape. More

by WOOKIEE6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bay Ridge Subaru responded

Hi, thank you for taking am moment of your day to share your thoughts about the quality of your experience. We look forward to working with you again. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

June 29, 2020

Great experience, Marc was awesome. He was very attentive, responsive and was able to address everything I needed for the service. I appreciate his effort, keep up the good work. More

by SHAD.BIEN
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. Marc is outstanding & we are lucky to have him on our team. We appreciate you choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 29, 2020

Quick, friendly service Making the appointment was easy. I arrived early, and they started right away. Kayla was very friendly and helpful, and the whole appointment was fini More

by maxcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Jun 30, 2020 -

Bay Ridge Subaru responded

Max, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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