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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

February 12, 2020

good stuff at Bay Ridge Subaru Cory helped me get my first subaru and I couldn't be happier. He was informative, and quick to respond. I don't think I will be getting my subarus fro More

by AUTOCARE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 13, 2020 -

Bay Ridge Subaru responded

Hello and congratulations on your new Subaru! Subaru are excellent vehicle and we know you are just going to love yours. Cory is an excellent salesman and I am happy he was able to walk you through the car buying experience. Thank you for shopping at Bay Ridge Subaru and we hope to see you again for all of you vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 11, 2020

Leasing out Subaru Cory was a no pressure salesperson, and answered/explained any questions or concerns we had. He kept us up to date throughout the whole process. More

by GFTBROOK
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 12, 2020 -

Bay Ridge Subaru responded

Hi Giulio, thank you for sharing your five-star experience with Cory! He is an amazing salesman and a delight to work with. Congratulations on your new purchase! We appreciate your feedback, and we hope to see again for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2020

the best had an easy in an out work done super fast an well taken care of never had such a great easy experience very very happy More

by HAUGLAND.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know who it was
Feb 11, 2020 -

Bay Ridge Subaru responded

It's wonderful to know that you had a helpful, respectful, and considerate experience. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating. Sincerely, Tom Ruggiero, Dealer Principal EDIT RESPONSE

February 10, 2020

I worked with michael, he was very efficient and knowledgeable. Explained what was wrong with my car and remedied the situation very quickly. I dropped off the car in the morning by next morning I w More

by WONGRAYMONDS
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 11, 2020 -

Bay Ridge Subaru responded

I appreciate the positive review on Michael; he is an excellent representative of our brand and just a delight to work with. I am glad you had a pleasant service experience at Bay Ridge Subaru. We appreciate your business and thank you for your recommendation. Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2020

Good but with some confusion Everyone was very nice but there was a lot of confusion when I came to pick up my car. No one could find my paperwork, I had been charged for somethin More

by marissalerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 11, 2020 -

Bay Ridge Subaru responded

Marissa, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. At your earliest convenience, please reach out to Mike Chiusano at 718-234-7960 to discuss further. Thank you for your patience and we look forward to speaking with you soon.

February 10, 2020

Best Service Center from a Dealer. I've been leasing cars all my life. This is the fastest and best service center from a dealer. I was there at 8 and done by 8:30. I told them I need More

by JOANNEYEUNG101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the gentleman's name.
Feb 11, 2020 -

Bay Ridge Subaru responded

Joanne, thank you for sharing your excellent service experience with us. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. Safe travels and take care. Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2020

Always a good experience. However this visit I was charged for window washer fluid. after having filled it two days befor. That makes me wonder about honesty with other fluids. More

by GDANMUCC
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Feb 19, 2020 -

Bay Ridge Subaru responded

Thank you for the honest review and four star rating. We appreciate your business and believe in transparency. We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

February 08, 2020

Excellent customer service at Bay Ridge Subaru Brought my Forrester in for its first service and it was a great experience. Staff is courteous and professional. Facility is clean and new. Everythin More

by Anna G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti, Cornelius Middleton
Feb 10, 2020 -

Bay Ridge Subaru responded

Anna, aren't Subaru just great vehicles?! We love them! I'm so proud of my staff and the services they provide. We are glad too, that you chose Bay Ridge Subaru as well. Please enjoy your Forester and we will be here for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 08, 2020

You should all be so lucky You never know if they are blowing smoke up your behind when they say, "Included with this purchase are free oil changes for life". What will that mea More

by MARK.HARDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 10, 2020 -

Bay Ridge Subaru responded

Mark, thank you for sharing our five star experience with us. I appreciate your feedback and I'm glad you found your service experience with Alvaro an enjoyable one. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 08, 2020

There is not one person at this dealership that fails to have a smile and the customer's best interest in mind. They remember you and call you by your name. The service department is efficient, no reason fo More

by JUDITH.NADEL
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero
Feb 10, 2020 -

Bay Ridge Subaru responded

Judith, you are very important to us. We see you and all of our customers as family and care for you all. Thank you for noticing and sharing that. We appreciate the five star rating and business. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

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