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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

February 07, 2020

You are all fantastic. From booking with Alicia to dealing with Michael. You are nice, attentive, and professional. I feel I can rely on and trust you to be honest with me about my vehicle’s needs. More

by MARIAKDAVIS
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Michael Otero
Feb 10, 2020 -

Bay Ridge Subaru responded

Maria, you are delightful! Thank you for trusting us at Bay Ridge Subaru with all of your vehicle needs. I am proud of my staff, especially Alicia & Michael for providing you with excellent service. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 07, 2020

I had a great experience at bay ridge Subaru. The sales rep Cornelius was very helpful and knowledgeable about all the Makes and models. He answered all my questions and made sure we got everything we were More

by GOODMAN873
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 07, 2020 -

Bay Ridge Subaru responded

Congratulations on your latest purchase! I am grateful to know that Cornelius provided an excellent car buying experience for you. He is a perfect representative of our brand. Thank you for shopping at Bay Ridge Subaru and we hope you enjoy your new ride. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

1/31/2020 financial rate was 2.9%, Friday.2/1/2020 1/31/2020 financial rate was 2.9%, Friday. 2/1/2020 Monday, rate was 0.9%. I picked my my care on 1/31/2020. More

by ZHWOLF
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 07, 2020 -

Bay Ridge Subaru responded

Hi, first I would like to congratulate your on your new purchase. Once the calendar changes over rates are subject to change. However, the 0.9 is for a short term (48 months) and he took a longer term (72 months) and that 0.90 rate was not offered. Sorry for any confusion this may of cause but feel free to contact us directly with any further questions. Thank you again for shopping at Bay Ridge Subaru and we hope you enjoy your new set of wheels. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

Good services Thank you Alvaro Armas, appreciate your kindly assistance to solve the problem that the noisy sound from the bottom of my Forster. Because It was back More

by Forster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Feb 07, 2020 -

Bay Ridge Subaru responded

We are so grateful that Alvaro was able to resolve the issue with your Forester. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Looking forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

The staff are warm and quick response to your questions and enquiry. The place are clean to sit in and wait for the services. Feel comfortable and happy for the service. More

by HINFAILAM
Recommend Dealer
Yes
Employees Worked With
Alicia Sena
Feb 07, 2020 -

Bay Ridge Subaru responded

We are delighted to learn of your satisfaction. Thank you so much for your business. Our team welcomes you again, Hinfailam! Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

Friendly & welcoming, efficient. Easy booking of appointment for 6-month service on 2019 Outback. Check-in at 9am - Alvaro was waiting and did it in less than 5 minutes. Service compl More

by Klassendouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 07, 2020 -

Bay Ridge Subaru responded

Douglas, its awesome to hear that you are enjoying our facility and services. It doesn't matter if you purchased from us or not, you are still a valued customer. Alvaro, is great at what he does and we are honored to have him as a part of the Bay Ridge Subaru team. We appreciate your business and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

Marc is always cheerful and informative when I go for service at Bay Ridge Subaru. He always answers any questions I may have and makes suggestions based on my concerns. More

by KARENEISON
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Bay Ridge Subaru responded

Karen, thank you so much for your five star rating and positive review on Marc. I'm glad he has consistently provided an excellent service experience. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2020

Everyone is friendly without pressure to buy. Never feels like they're trying to sell you a vehicle. Feels more like they're there to help when you decide. More

by KB2DOTTCOM
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 06, 2020 -

Bay Ridge Subaru responded

That is exactly it! Our priority is our customer's satisfaction and happiness. So we aren't trying to fight for a sale instead we are trying to ensure our customers are finding the best vehicle that fits their needs, lifestyle, and budget. We don't like making only customers we like making family. Congratulations and welcome to the Bay Ridge Subaru family. Sincerely, Tom Ruggiero, Dealer Principal

February 05, 2020

They were professional, informative and made the process go smoothly. I will recommend your dealership to my coworkers, friends and family members when they are looking for a car. More

by MEMIRA21
Recommend Dealer
Yes
Employees Worked With
Chris Malone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Bay Ridge Subaru responded

Memira, congratulations on your new purchase! I am glad you had a wonderful car buying experience with us and the process went smoothly. I appreciate your recommendation and five star rating; and we hope to see you again at Bay Ridge Subaru in the near future. Sincerely, Tom Ruggiero, Dealer Principal

February 05, 2020

I took our Subaru Outback to have the airbag inflator replaced (manufacturer recall) and the people could not have been nicer. Quick and friendly service, comfortable waiting area, (good coffee!) and the More

by tori726
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Bay Ridge Subaru responded

Tori, thank you for sharing your quick and friendly service experience. We appreciate the five star rating and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Hoping to see you soon. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

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