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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

January 31, 2020

First service for our 2019 Crosstrek went super smoothly. Was in and out in less than 2 hours, with oil change, inspection and tire rotation. It was a breeze! More

by CBARTONLANDFIELD
Recommend Dealer
Yes
Employees Worked With
Stephanie Dirani
Feb 03, 2020 -

Bay Ridge Subaru responded

Happy to hear that you had a pleasant service experience with us. We hope to see you again at Bay Ridge Subaru the next time you need service. Take care and safe travels. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

I want to thank Joseph Teti for the excellent work and professionalism, patience and care. Due to the coordinated work of the entire Subaru Bay Ridge team, I became the owner of a great Subaru Impreza Sp More

by Nadzeya
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Feb 03, 2020 -

Bay Ridge Subaru responded

Nadzeya, congratulations on your new Impreza! I am glad to hear that Jospeh helped your through the car buying experience. Please enjoy your new car and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

Friendly Everyone is very friendly and knowledgable, and that makes it easy to work with Bay Ridge Subaru when leasing a car! This is our second time going the More

by MMCKALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 03, 2020 -

Bay Ridge Subaru responded

Congratulations on your new lease. Getting a new car is always exciting! Thank you for shopping at Bay Ridge Subaru and we appreciate your repeated business. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

Great Experience. Very Happy. Service was good. Waiting area was pleasant. They notified promptly when it was done. Very courteous staff. Work was done and car is running better than ever. More

by JAMES.FERREIRA
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Feb 03, 2020 -

Bay Ridge Subaru responded

James, thank you for sharing your feedback with us. I'm glad you enjoyed our services and facilities. Thank you for choosing Bay Ridge Subaru and we hope to work with you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

overall rating Bay Ridge Subaru is easily assessable from my home, I find the service to be both fast and accurate, I'm pleased with the service provided. Thank you. More

by prpdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Otero, Alvaro Armas
Jan 31, 2020 -

Bay Ridge Subaru responded

Thank you so much for your kind words about your experience here at Bay Ridge Subaru. Thank you for choosing us for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

Not a bad place. Problem with ground water. I was Not a bad place. Problem with ground water. I was picking up my new Forester. The car was ready. Took about 2 hours but it was done in one shot. More

by VLADSCHNEIDER
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Jan 31, 2020 -

Bay Ridge Subaru responded

Hello Vlad, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit and congratulations on your new Forester. We hope to see you in again soon! Sincerely, Tom Ruggiero, Dealer Principal

January 31, 2020

We had a great experience at Bay Ridge Subaru. Gerald was helpful from the start, taking us outside to look around even though the weather was really bad. We had a good idea of what we wanted and he was able More

by Suburu Lulu
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Bay Ridge Subaru responded

Thank you for sharing your five-star experience with our team! Gerald was happy to assist you. Congratulations on your new purchase! We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 30, 2020

Recalls Took my two Subaru's for recalls and staff was incredible. walk me through process and reached out to me when job was complete. making the appointment More

by Raphael M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Alvaro Armas
Jan 31, 2020 -

Bay Ridge Subaru responded

Raphael, thank you so much for your kind words about your experience here at Bay Ridge Subaru. We try every day to satisfy our customers and it’s always nice to know when we succeed. Sincerely, Tom Ruggiero, Dealer Principal

January 29, 2020

Once again, Bay Ridge Subaru (Mike Otero) provided excellent customer service by understanding and assessing the situation. Would purchase my vehicle here again in the future. More

by MISTERRAYMONDHUANG
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 30, 2020 -

Bay Ridge Subaru responded

Mr. Huang, I appreciate your review on Mike and the five star rating. I am happy to hear that you received excellent customer service and have made Bay Ridge Subaru your go to dealership. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

January 28, 2020

excellent servise It was a pleasure coming to Bay Ridge Subaru and have an excellent service, courteous, professional and friendly. keep up the good work. thank you More

by HOWLIN_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Marconi, Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Howlin, I appreciate the encouraging words and five star rating. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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