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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

January 27, 2020

New Lease - professional, pleasant service We came in looking for a lease, and were able to quickly find the right car for the right price from Gerald. Professional service, and extremely pleas More

by CZ73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Congratulations on your new lease! We appreciate your support and recommendation. We at Bay Ridge Subaru, are dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. I am extremely proud of having Gerald on our team. Thank you for choosing Bay Ridge Subaru and please come visit us again, for all of your car needs. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

I went in for 3 factory recalls and was told it would take at 8 to 9 hours. It took about 3 hours. They were courteous and professional. I will gladly go back for any other issues that may arise. More

by bpatrick11
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. We work diligently to make sure all of our customer are safe on the roads. We appreciate your business and hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Good Service I didn’t have the appointment but service Good Service I didn’t have the appointment but service team was very nice, take my car and did a amazing job. Thank you Subaru Team More

by tikomirovainna
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

You are very welcome, Tikomirovainna. It is our pleasure to service you and we hope that you continue to use us for all of your vehicle needs, whether it be sales or service. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Dealership / Service Department is great. They have been servicing my Subarus since 2008. They were one of the reasons why I leased another Subaru last year. More

by JONIMAC24
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Jon, I appreciate your review and five star rating. I am honored to know that you are a long time customer of ours and it pleases me to know that you leased your last vehicle with us. We at Bay Ridge Subaru, hope we could continue being your go to dealership for many more years to come. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

The service was excellent as it always is. It’s always a pleasure to work with you guys at Bay Ridge Suburu. Thanks for your efforts. More

by RALPHLISA339
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Ralph, we appreciate your feedback regarding your latest visit to our dealership. I am glad you enjoyed all of our services and features and we thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Great Customer Service From the moment I drove into the garage for regular maintenance, Alvaro took great care of me and gave me regular updates on how long it would be and More

by technite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Jan 28, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. I am happy to hear that you are satisfied with our services and we appreciate your feedback. Customer service is extremely important to us, and I am pleased to know that Alvaro took really good care of you. We always do our best to meet our customers’ needs. Thank you for choosing Bay Ridge Subaru and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Convenient Expert Service for my Forester I have many years experience with this service center, and was very pleased to see the increased level of service over the years. Since I bought my U More

by RONHOLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Ron, thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad we were able to assist you and it was an enjoyable experience. I know the Starbucks coffee is just a nice touch. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Great service! I was immediately met by a service concierge who took the car and my contact details and showed me to the lounge where I barely had to wait for servic More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Hello Brian, thank you for the wonderful review as well as the five star rating. I am happy you got to experience the care and precision of service we provide. Thank you for visiting Bay Ridge Subaru and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

update hi.. marc got my car in and out quickly with all the work done as well as the recall. everything was great.. ill be back in a few thousand miles More

by jason7180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bay Ridge Subaru responded

Jason, thank you for the kind review on Marc. I know he works hard to make sure all of his customers are satisfied. We look forward to seeing you in the next few thousand miles. Until then, safe travels. Sincerely, Tom Ruggiero, Dealer Principal

January 27, 2020

Amazing customer service! I came in to get my car inspected and was just blown away by the amazing customer service. I was consistently kept updated on the status of my car and More

by JEREMY.GLASSTASTIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Jan 28, 2020 -

Bay Ridge Subaru responded

Jeremy, thank you for sharing your experience with us and giving us a 5-star rating. I am happy to know that you enjoyed our service. I am proud of our staff and the services they provide. Thank you for choosing Bay Ridge Subaru and I hope we see you soon. Sincerely, Tom Ruggiero, Dealer Principal

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