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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

January 24, 2020

Airbag and Brakeline Recall Very professional and clean environment. Time spent waiting was shorter than expected. Other customers also seem pleased with service they received. W More

by RogerCoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jan 27, 2020 -

Bay Ridge Subaru responded

Roger, thank you so much for the five star rating and choosing Bay Ridge Subaru for all of your vehicle needs. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

January 24, 2020

A very pleasant experience. The salesman was professional, pleasant and knowledgeable. I would recommended Cornelius for anyone who wishes to purchase a car from Subaru. The sho More

by FRANCINEMG37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jan 27, 2020 -

Bay Ridge Subaru responded

Francine, thank you for your kind words. Congratulations on your new purchase! It makes me so happy to hear that you had an excellent car buying experience with us. At Bay Ridge Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 24, 2020

Joseph Teti really provided the best car buying experience for us. He was detailed patient knowledgeable and truthful. Even after the sale, he took the time to educate us about our vehicle and all More

by SMARINO27
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Jan 24, 2020 -

Bay Ridge Subaru responded

Thank you for your kinds words and five star rating. Joseph is excellent and it's an honor to have him on our team. We appreciate your business and thank you for choosing Bay Ridge Subaru. Please enjoy your new vehicle and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

The salesman was very nice . Paperwork was done efficiently. But maybe your used cars should be cleaned before selling . After driving the car I realized dog hair and smell in the car . Had to have More

by RKUZMIER
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jan 24, 2020 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Please contact me to have your car re-detailed at your convenience. Thank you for your patience and I hope to hear from you in the future. Sincerely, Michael Chiusano, General Sales Manager 718-234-7960

January 23, 2020

Polite fast service They thanked me several times for Polite fast service They thanked me several times for buying with them and allowing them to serve us The man said it could take2 hours. They were More

by kencole5
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jan 24, 2020 -

Bay Ridge Subaru responded

Ken, thank you so much for the five star rating and choosing Bay Ridge Subaru for all of your vehicle needs. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Super friendly and efficient The whole experience was delightful -- and that was a surprise. I haven't needed any work on my 2012 Subaru until I heard a rattle last week. I needed More

by ETHAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie (answered the phone), Alvaro Armas
Jan 24, 2020 -

Bay Ridge Subaru responded

Ethan, thank you for your five star review. I am glad you enjoyed your service experience with us. It was a joy working with you. Thank you for shopping at Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Everyone was friendly, professional and helpful. I was not only kept up to date with my vehicle's status,but I was also given a phone number to connect me directly with one of the office staff so I could More

by MARCI
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Jan 24, 2020 -

Bay Ridge Subaru responded

Marci, thank you for the five-star rating. We greatly appreciate the support. Thank you for choosing Bay Ridge Subaru for all your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

January 23, 2020

Easy to get appointment. Reasonable wait time; vehicle was ready as promised. Courteous telephone staff. Michael in Service was prompt with checking in the vehicle, kept me updated as the work is gettin More

by Kfzw28
Recommend Dealer
Yes
Employees Worked With
Alicia Sena, Michael Otero
Jan 23, 2020 -

Bay Ridge Subaru responded

Thank you for your recommendation and five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

January 22, 2020

The office staff here have awesome customer service. The mechanic work was horrible. He told me one light was off then called back n and said I had 5 lights out which made me very leary. The next day my aut More

by zhaddley
Recommend Dealer
No
Employees Worked With
Andrea Gerace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic , Alvaro Armas
Jan 31, 2020 -

Bay Ridge Subaru responded

Hello, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience as investigate further into your claim. and we hope to see you again in the future. Sincerely, Tom Ruggerio, Dealer Principal

January 21, 2020

Fast, reliable service and sales. No nonsense. Buying and leasing since the 90s. Would recommend to others today, as I did in the past. My long term dealer retired last year & I hope I will find someone this More

by LTC
Recommend Dealer
Yes
Employees Worked With
Peter Marconi
Jan 21, 2020 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. We appreciate you choosing Bay Ridge Subaru for all of your vehicle needs & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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