Bay Ridge Subaru

Both people I worked with were extremely helpful and friendly. Mike Otero greeted me when I first drove in and his customer service was excellent. friendly. Mike Otero greeted me when I first drove in and his customer service was excellent. More

Dealer failed to rotate tires as requested. Now need to go to a reliable shop and get y to he work done take should have already been taken care of at the dealer. go to a reliable shop and get y to he work done take should have already been taken care of at the dealer. More

Couldn't be better. No lie. I needed to have a backup key made on short notice, and the Bay Ridge Subaru folks not only had the proper key in stock (key fob), but allowed me to g I needed to have a backup key made on short notice, and the Bay Ridge Subaru folks not only had the proper key in stock (key fob), but allowed me to get in to have it cut and programmed the next day. Amazingly, I was in and out in little more than an hour. What's more, the young man — my advisor — was the most professional, courteous individual you could ever hope to encounter in a service situation. More

The BayRidge Subaru team always put the client first, ensuring that things under warranty get covered, that you are comfortable waiting (they have a brand new sitting area complete with laptop and phone ensuring that things under warranty get covered, that you are comfortable waiting (they have a brand new sitting area complete with laptop and phone accessibility and hot beverages and snacks!). Would never go anywhere else unless it was an emergency far from home. More

Great experience I brought my car for an oil change without an appointment. Everyone was professional and courteous. My wait was pleasantly spent in your customer se I brought my car for an oil change without an appointment. Everyone was professional and courteous. My wait was pleasantly spent in your customer service area. More

In for a recall Great people Good loner carA great In for a recall Great people Good loner car A great experience You will be my go to repair shop in Brooklyn Thank you Bayridge Peter In for a recall Great people Good loner car A great experience You will be my go to repair shop in Brooklyn Thank you Bayridge Peter More

Great experience! The manager and staff here were great and so helpful and accommodating. They allowed me to drop off my vehicle a day in advance and then they squeezed The manager and staff here were great and so helpful and accommodating. They allowed me to drop off my vehicle a day in advance and then they squeezed me in, which I really appreciated. Great service... I will be back. More

Nice friendly, knowledgeable people.Went for a checkup Nice friendly, knowledgeable people. Went for a checkup for my Forester. Was there for maybe an hour. Everyone there is always very helpful and cou Nice friendly, knowledgeable people. Went for a checkup for my Forester. Was there for maybe an hour. Everyone there is always very helpful and courteous. More

A comfortable place to wait during 1st class service I was welcomed by Michael Otero for my 8:15 appointment for my pre-owned 2014 CrossTrek. Even though I purchased this vehicle at another dealership, B I was welcomed by Michael Otero for my 8:15 appointment for my pre-owned 2014 CrossTrek. Even though I purchased this vehicle at another dealership, Bay Ridge Subaru will be my home for service and oil changes going forward. I was provided with wifi, coffee, snacks, and water, while my car got a recall handled, an indicator light checked out, and an oil change. Michael updated me each step of the way as my tech made assessments on the car. I was able to drive the car home in the early afternoon, and my car seemed incredibly happy and ready to be driven to the next adventure. While I still have 2,000 miles before I have to come back in, I look forward to seeing Michael and his coworkers in the service department again. Thank you! More

Great Everything was fine and I was treated very well; I look forward for future service appointments with them and will do business with them in the future Everything was fine and I was treated very well; I look forward for future service appointments with them and will do business with them in the future. More