Bay Ridge Subaru

2019 Forester Touring No appointment needed. Estimate was 1 hr. Took 3/4. Friendly staff. Happy with my 2019 Forester. Daughter had 2003 Forester bought used that was a fri No appointment needed. Estimate was 1 hr. Took 3/4. Friendly staff. Happy with my 2019 Forester. Daughter had 2003 Forester bought used that was a frightful car that we never liked and had constant repair problems. More

Excellent Dealership I was very pleased with the service. The staff is very attentive and caring. I would recommend to this dealership to friends and family in the future I was very pleased with the service. The staff is very attentive and caring. I would recommend to this dealership to friends and family in the future. More

new lease Corey was amazing and diligent- a true pleasure to work with. He made sure all we had all our paperwork in order and ready before arriving. He worked Corey was amazing and diligent- a true pleasure to work with. He made sure all we had all our paperwork in order and ready before arriving. He worked to get us in and out in the shortest amount of time all the while not rushing through the process. Corey was calm and patient with the many questions my two children had as well . More

Great local dealership I was shopping around the tri-state area for a 2020 Subaru Ascent Touring for a couple of months. After exchanging emails with a few other dealerships I was shopping around the tri-state area for a 2020 Subaru Ascent Touring for a couple of months. After exchanging emails with a few other dealerships including Joseph Teti from my local Bay Ridge Subaru, I made my way in to see "Joe". Joe made the process quick and painless; he even matched a very competitive price another dealership 50 miles away was able to offer. We went on a test drive, discussed some of the standard features and reviewed Bay Ridge's lifetime oil changes and NYS inspection guarantee. Eventually we started on my paper work no questions asked and no pushy sales tactics. Although the ordering process was painless, the delivery time (despite Joe's ETA being spot on) was excruciating. I finally received notification that my car had arrived a little after 8 weeks and so I headed back into my local dealership. Joe once again was very accommodating; went over the Starlink plans with me and gave me a quick overview of the different service and instruction manuals that came with the car. From there it was time to speak with Roy the Finance Manager. I'm not entirely sure if Roy was just a man of very few words or if he was upset that I turned down the extended warranty and vehicle protection plan but he didn't say much nor was he very interactive. Nonetheless he took care of my financing and honored a $500 Subaru Ambassador coupon that I presented. Since Subaru was running a year end finance special, I got the interest rate I was hoping to get as well, win-win! Finally it was on to check out my very own Ascent and go over everything that the car came with. Joe was very knowledgable about the different features of the car but despite him explaining each one, I secretly still didn't know what everything thing did until I actually had some time to play around with them personally. All in all, I'm glad I paid Bay Ridge Subaru a visit. The facility was reasonably clean and the staff (at least the ones I did work with) were fairly personable. Joe was professional and courteous and I highly recommend working with him for all your Subaru needs! More

Great experience all around Had a great experience buying a 2020 Subaru Forester Premium from Bay Ridge Subaru. Joseph Teti was a great salesman- not pushy or overbearing, and to Had a great experience buying a 2020 Subaru Forester Premium from Bay Ridge Subaru. Joseph Teti was a great salesman- not pushy or overbearing, and took his time to explain everything to us. We initially looked at the car in late November, and decided to start the process- it took us about 2 hours that day to get everything going. We were told the car would arrive some time in January, but to our surprise it arrived a month early. Our visit to pick it up took about another 2 hours between all of the paperwork, financing, and trade-in- which is really great considering I've sat in dealerships for several hours at a clip in the past. The car is great, we're really happy with it, and are happy with how Subaru treated us. More

Andre will inform the xxxx out of you and save you cash. Andre was transparent, extremely thorough, and provided guidance rather than pressure. For instance, we thought we needed 15k miles and he showed us a Andre was transparent, extremely thorough, and provided guidance rather than pressure. For instance, we thought we needed 15k miles and he showed us at 15 cents per mile overage, 12k was the best exploratory option in the aim of saving money. He negotiated the price down to the absolute floor (beating every other dealership and leasing company for the same model with more features), and their leases include free oil changes, inspections after the first, shuttle service, loaner service, and road side service. We'll be going back. More

Service was awesome!! Came in for an oil change and everyone was friendly and I went through express.... it was done in an hour. Very happy with my Subaru and Bayridge Suba Came in for an oil change and everyone was friendly and I went through express.... it was done in an hour. Very happy with my Subaru and Bayridge Subaru More

Everyone is nice and outgoing and tries to work with you Alvaro was very helpful and always kept me updated. He was wonderful to work with and was very outgoing and nice. I also spoke with the manager and he Alvaro was very helpful and always kept me updated. He was wonderful to work with and was very outgoing and nice. I also spoke with the manager and he was very helpful and gave me a lot of information about my car. More

Marc and Alicia deserve a raise! The recall letter said the airbag replacement would take 1 to 3 hours but the dealership said it was an all day job. It turned out to be 4 1/2 hours. The recall letter said the airbag replacement would take 1 to 3 hours but the dealership said it was an all day job. It turned out to be 4 1/2 hours. For the sake of customers who need to schedule their lives, an accurate estimation should be given. The loaner vehicle was very good, especially when we are in the market for a new car. But, after 2 recalls on our Subaru, I have second thoughts on the brand. Also, CR doesn't rate your new Forester too well. More

Service great - pressure to submit a review annoying They did a quick and solid job expect I had to remind them multiple times about the 10% discount I qualify for before they reduced the bill. But they They did a quick and solid job expect I had to remind them multiple times about the 10% discount I qualify for before they reduced the bill. But they friendly and wait time was less than expected. Now 2 days after the service I have already receive 3 or 4 reminders to fill out this reviewing. More