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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

December 20, 2019

Quick Service Brought my Forester in for an oil change, and New York state inspection. Was in and out in less than one hour ! I'm always very satisfied with the ser More

by SHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro
Dec 23, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

December 20, 2019

Very quick and pleasant!!! From the moment I arrived the experience was great! The staff was efficient and very friendly. Service was completed an hour before expected. I was More

by JENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Bay Ridge Subaru responded

So glad to hear that you are enjoyed our services at Bay Ridge Subaru. We are glad we were able to help you, and thank you for choosing us and Happy Holidays! Sincerely, Tom Ruggiero, Dealer Principal

December 19, 2019

Nice to deal with. I had good experiences at your dealership. Thanks to sales rep. Joe . Very professional.A lot of information & respect to customer.Everybody polite.I More

by O32AKB15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Dec 20, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review on Joe. I am glad everybody was able to produce a collective effort to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Bay Ridge Subaru. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 19, 2019

Cornelius is Great! Cornelius is great! He is extremely professional, takes the time to explain everything thouroghly, and is very friendly and kind. He answererd all of More

by BHINDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Dec 20, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 5-star rating. I would like to congratulate you on your new vehicle. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Best Wishes, Tom Ruggiero, Dealer Principal

December 19, 2019

Service I was hoping I would have written detail in layman's language of the problems identified in my car. I want to be able to prioritize and take care of More

by mcsphil89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Dec 20, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review and I am so thrilled to hear that we were able to provide you with such excellent service. I appreciate that you chose Bay Ridge Subaru and thank you for recommending us. Sincerely, Tom Ruggiero, Dealer Principal

December 19, 2019

Friendlliest staff in all Subaru dealership in NYC area Around Christmas time 2019, my Subaru Impreza 2019 had ignition recall so I tried to go to the dealership to have it looked at. My husband takes care More

by rgene2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Dec 20, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. I am glad Joe was able to help you; he is an asset to our company. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 19, 2019

I wrote about my negative. Disappointing, frustration re my My experience was frustrating, disappointing and expensive. The quality of work was sooo unacceptable that I had to leave the car. I asked if the car More

by VAC4ME4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Otero
Dec 30, 2019 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

December 18, 2019

Best serbice Marc is the best Patty is the best Mechanics are the best . Great waiting room. Everyone there ready to help Smiles are people’s faces. Quick service More

by JADELEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Dec 19, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Bay Ridge Subaru. Marc is outstanding & we are lucky to have Patty on our team. We appreciate you choosing Bay Ridge Subaru & we hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

December 16, 2019

Great service Fast, professional. Very helpful staff, specially Alvaro. Was given loaner car right away. Highly recommend Alvaro even stayed late, because I cou More

by IGORMANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro, Alicia Sena
Dec 17, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. I am happy to hear that you are satisfied with our services and we appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. Thank you for choosing Bay Ridge Subaru and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

December 16, 2019

Efficient and Friendly The service was very quick and I was a walk-in with no prior appointment. There was a relaxing atmosphere in the waiting area and the staff was friend More

by PLU01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 17, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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