Bay Ridge Subaru

One car broke down, but we resolved the issue together Purchased two cars with Subaru on Friday. Customer service during the transaction was good. We encountered a snafu with the second car which cause Purchased two cars with Subaru on Friday. Customer service during the transaction was good. We encountered a snafu with the second car which caused some 'growing pains' with the business. After several conversations, we were able to agree on a moving forward option. The customer service at Subaru is definitely something they value and we are hopeful that this will be the beginning of a lasting relationship. More

My Experience at Bay Ridge Subaru My experience at Bay Ridge Subaru was a good one as always. This was my fourth visit to the service station. Friendly people and service manager was v My experience at Bay Ridge Subaru was a good one as always. This was my fourth visit to the service station. Friendly people and service manager was very helpful. Thank You. Happy Holidays! More

Wonderful It’s a pleasure dealing with professional knowledge people. The whole process of returning my lease and purchasing my new 2020Forester was simple. Eve It’s a pleasure dealing with professional knowledge people. The whole process of returning my lease and purchasing my new 2020Forester was simple. Every aspect was taken care of More

Friendly and organized Great experience every single time. No hassle. Feel welcomed and comfortable. Staffs are knowledgeable and knows what they are doing. Overall happy an Great experience every single time. No hassle. Feel welcomed and comfortable. Staffs are knowledgeable and knows what they are doing. Overall happy and pleasant visit. More

Appointment was a bad idea. I had an appointment for oil change and inspection and ended up waiting 2 hours. 3 people who came after me for express services got serviced and left I had an appointment for oil change and inspection and ended up waiting 2 hours. 3 people who came after me for express services got serviced and left before me. In the past I would not make an appointment and just come in and had a quicker outcome. Appointments are a waste of time. More

So happy with our new Crosstrek! We lost our 2016 Crosstrek in an accident, and Bay Ridge dealers helped us to get a new one. They were great! Thank you for the thorough attention to We lost our 2016 Crosstrek in an accident, and Bay Ridge dealers helped us to get a new one. They were great! Thank you for the thorough attention to all of our questions. More

wasted time I was told it would take 5 hours to do the recalls, but they did it in one hour. now I am worried that the work was not done and I have a cross count I was told it would take 5 hours to do the recalls, but they did it in one hour. now I am worried that the work was not done and I have a cross country trip New Years. I do not feel confident in the car. How do you misjudge a job by 80%? More

Great service The dealership was recently renovated and the space is very comfortable. The staff is incredibly helpful and the process overall is efficient and fast The dealership was recently renovated and the space is very comfortable. The staff is incredibly helpful and the process overall is efficient and fast. I would totally recommend the for service. More

Efficient Service, start to finish My nineteen month old battery was dead as yesterday's fish diner. I called Stephanie at Subaru, sympathetic and realizing a tow might take a while My nineteen month old battery was dead as yesterday's fish diner. I called Stephanie at Subaru, sympathetic and realizing a tow might take a while she set up a reasonable time for me to bring my car in--on that very morning. When I came in, about an hour later you were expecting me. The waiting room was comfortable-- except for the door that refused to close when opened---chairs in good condition, bathrooms spotless. I waited about an hour and a half, not too bad and the job was done---battery replaced, no problems. More

Service Extrodinaire I'm 75 years old and before I retired I received a new car & service every 3 years .Bay Ridge Subaru is there with the best. I'm 75 years old and before I retired I received a new car & service every 3 years .Bay Ridge Subaru is there with the best. More