Bay Ridge Subaru

All work done very well. My appointment was for an oil change. No problem there. In addition, I needed to have a few small things checked. I was pleased that my service man My appointment was for an oil change. No problem there. In addition, I needed to have a few small things checked. I was pleased that my service manager, Michael, noted these things carefully on the work order. When my car was ready for me, Michael carefully reviewed with me all the work that had been done, and I saw that all my concerns had been addressed. The mechanic had noted, on the multi-point inspection form, 2 items that need attention in the near future. (I love that a multi-point inspection is done at each service appointment!) Michael and I discussed the proposed work, and I made an appointment. Great communication and teamwork! More

Great Personal Service Christopher Malone is a personable salesperson who worked hard to make sure that everything we wanted was taken care of properly. He is extremely Christopher Malone is a personable salesperson who worked hard to make sure that everything we wanted was taken care of properly. He is extremely knowledgable and explained all of the new electronic features that were available on our 2019 Crosstrek. When we picked up the car, he walked us through every detail so we would be comfortable driving our new car. Roy Malinov arranged our loan and sold us the extended warrantee that we wanted to purchase. He explained all of the options available to us and made sure we knew the details. We were very pleased to work with him. He is pleasant and efficient. I definitely would recommend purchasing from Bay Ridge Subaru. More

Great Place I actually do not mind bringing my car in for service. Strange huh? Prior to coming to Bay Ridge Subaru, I dreaded dealership service departments. Thi I actually do not mind bringing my car in for service. Strange huh? Prior to coming to Bay Ridge Subaru, I dreaded dealership service departments. This is actually civilized, can it be real? Michael (the service rep that day) is great- very helpful and knowledgeable. There was one issue though- there was a white colored substance that was smeared on the black trim of the car in a couple of places. I have no idea what it was. If I would've noticed it before I left, I would've had them clean it off (I'm sure they would've). I was able to remove the spots, with a magic eraser and some elbow grease, so not a big deal- this happens. Bottom line, I hope they keep up the good work. Don't become like the rest. More

Always great The staff, and Marc in particular, always checks while I'm waiting and gives me details and options before the work is done. There are no surprises The staff, and Marc in particular, always checks while I'm waiting and gives me details and options before the work is done. There are no surprises More

Remote start install The service team was great. As soon as i pulled in i was greeted and checked in. They told me how long was expected to take and they didnt dissapoint. The service team was great. As soon as i pulled in i was greeted and checked in. They told me how long was expected to take and they didnt dissapoint. More

Excellent service This Subaru dealership has excellent service and great personnel. This is already my 3rd Subaru Forester in the row that I purchased and serviced in t This Subaru dealership has excellent service and great personnel. This is already my 3rd Subaru Forester in the row that I purchased and serviced in this dealership since 2005. Thanks, guys. More

Great Salewman I cam to Bay Ridge about a month ago to start looking but realized that we weren't quite ready to buy. We came back last week and bought our Crosstre I cam to Bay Ridge about a month ago to start looking but realized that we weren't quite ready to buy. We came back last week and bought our Crosstrek. The reason I came back was specifically Joe Teti who was wonderful to work with - he was straight shooting and really helped us figure out what we wanted in a non-intrusive way More

Easy new Car Contacted the dealership about purchasing a new vehicle and they were able to help easily with each step. I was able to schedule an appointment to se Contacted the dealership about purchasing a new vehicle and they were able to help easily with each step. I was able to schedule an appointment to see the vehicle, walked me through all the features and how to use them and made the paperwork process easy. Thank you Anthony and I plan to be doing more business here as well. More

Friendly, flexible and very helpful Joe Teti was extremely patient with our indecision about whether or not to lease a new car. He explained all our options and helped us decide which wo Joe Teti was extremely patient with our indecision about whether or not to lease a new car. He explained all our options and helped us decide which would be best. He worked with us to get us a good interest rate and Roy in the finance department helped us decide whether to get coverage on our tires. We are very happy with our experience at Bay Ridge Subaru and have been customers there for about fifteen years. More

New Vehicle Purchase Anthony was wonderful and extremely patient. Anytime I called with a question or to add something to the vehicle he was more than accommodating! He ev Anthony was wonderful and extremely patient. Anytime I called with a question or to add something to the vehicle he was more than accommodating! He even went as far coming in on his day off to deliver the vehicle. All of his hard work was much appreciated! More