Bay Ridge Subaru

Helpful and Progessional Everyone was very helpful - from the guy who moved a few cars so mine could fit inside the service area to the receptionist who checked me out to Andr Everyone was very helpful - from the guy who moved a few cars so mine could fit inside the service area to the receptionist who checked me out to Andrew who explained what was happening with my car. More

Officiant and honest Gerald was on top of his game. we rushed him since i was catching a flight and he managed to have me out the door quickly and swiftly. Gerald was on top of his game. we rushed him since i was catching a flight and he managed to have me out the door quickly and swiftly. More

New Vehicle Purchase Anthony was wonderful and extremely patient. Anytime I called with a question or to add something to the vehicle he was more than accommodating! He ev Anthony was wonderful and extremely patient. Anytime I called with a question or to add something to the vehicle he was more than accommodating! He even went as far coming in on his day off to deliver the vehicle. All of his hard work was much appreciated! More

Friendly, flexible and very helpful Joe Teti was extremely patient with our indecision about whether or not to lease a new car. He explained all our options and helped us decide which wo Joe Teti was extremely patient with our indecision about whether or not to lease a new car. He explained all our options and helped us decide which would be best. He worked with us to get us a good interest rate and Roy in the finance department helped us decide whether to get coverage on our tires. We are very happy with our experience at Bay Ridge Subaru and have been customers there for about fifteen years. More

Greatness Mr Middleton and Mr Malinov was a great help. They act in a very professional manner with great patience, always with a smile in their face. Mr Middleton and Mr Malinov was a great help. They act in a very professional manner with great patience, always with a smile in their face. More

My recall was fixed, same day I had two recalls on my Subaru and they were fixed the same day. I had morning drop-off and an afternoon pick-up; perfect timing, and friendly servic I had two recalls on my Subaru and they were fixed the same day. I had morning drop-off and an afternoon pick-up; perfect timing, and friendly service, thanks! More

2020 Subaru Forester purchase My previous experiences with car dealerships were not pleasant. So my visit to Bay Ridge Subaru began with much apprehension. But I became comfortable My previous experiences with car dealerships were not pleasant. So my visit to Bay Ridge Subaru began with much apprehension. But I became comfortable thanks to salesman Andre Azuza’s no hard sell approach. We discussed the vehicles that were available at the price minus the TrueCar discount. After a little negotiating we agreed on a fair price for my 2020 Forester Premium. During the 2 week wait for the car to be delivered to the dealership, Andre called a few times to keep me updated. On the day I picked up my new Forester, the transaction went smooth thanks to his prep work with my insurance company. Then he diligently spent a good hour with me in the car going over all the features and settings. All together I drove off with my new Subaru less than 2hours after I walked in to pick it up. Thank you Andre, so far, so good for Bay Ridge Subaru! More

Service for Battery Issue My experience was a good one. I got there on time and they took my car back and kept me informed. Did not have to wait long and they resolved the is My experience was a good one. I got there on time and they took my car back and kept me informed. Did not have to wait long and they resolved the issue. More

Joseph Teti is a very easy salesman to work with. Top notch professional! If it wasn't for his easy going personality, and low pressure way about him, I'm not sure where I would have gone. notch professional! If it wasn't for his easy going personality, and low pressure way about him, I'm not sure where I would have gone. More

Waited 6 hours for an air bag recall I brought my car in for an air bag recall. I arrived at the appointed time of 9:30 am and the car was ready at 3:30 pm. A 6 hour wait is unacceptable I brought my car in for an air bag recall. I arrived at the appointed time of 9:30 am and the car was ready at 3:30 pm. A 6 hour wait is unacceptable More