Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

November 25, 2019

Helpful and Progessional Everyone was very helpful - from the guy who moved a few cars so mine could fit inside the service area to the receptionist who checked me out to Andr More

by AXGIGGLES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service
Nov 26, 2019 -

Bay Ridge Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! -BRS

November 25, 2019

Very efficient and professional Cornelius provided very courteous and professional service. He made the process very efficient and his knowledge of the the Subaru Forester made us ve More

by MICHE_WAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Nov 26, 2019 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Cornelius on our team. We appreciate you choosing Bay Ridge Subaru & we hope to see you soon. -BRS

November 25, 2019

NYS inspection and Recall My car was taken in right away, at the scheduled appointment time. I was told it would take 2 hours and the car was done in exactly 2 hours! Easy serv More

by TUTHFAIRY32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro
Nov 26, 2019 -

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are happy to hear that we've made your service experience a delightful one. Thank you for choosing Bay Ridge Subaru. We hope to see you again soon. -BRS

November 25, 2019

Officiant and honest Gerald was on top of his game. we rushed him since i was catching a flight and he managed to have me out the door quickly and swiftly. More

by SAMET.CNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your service experience to your liking. I am glad Gerald was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. -BRS

November 25, 2019

Excellent sales We just purchased a 2019 Impreza Sport from Bay Ridge Subaru. Gerald worked with us on it. He was patient, helpful, and not at all pushy - which is wh More

by M_SIEGEL99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Bay Ridge Subaru responded

Thank you for your five star review. Your wonderful review on Gerald was greatly appreciated & we are honored to have Roy on our team. Thank you for choosing Bay Ridge Subaru & congratulations on your new 2019 Impreza Sport. -BRS

November 22, 2019

Greatness Mr Middleton and Mr Malinov was a great help. They act in a very professional manner with great patience, always with a smile in their face. More

by SANDYYXLU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Nov 25, 2019 -

Bay Ridge Subaru responded

We are so pleased that you had such a wonderful experience at Bay Ridge Subaru. Cornelius and Roy truly care about their customers. We appreciate your business and taking the time to share your feedback. Enjoy your new car!! - BRS

November 22, 2019

My recall was fixed, same day I had two recalls on my Subaru and they were fixed the same day. I had morning drop-off and an afternoon pick-up; perfect timing, and friendly servic More

by sharp100
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Nov 25, 2019 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We appreciate you choosing Bay Ridge Subaru & we hope to see you soon. - BRS

November 21, 2019

Recall done quickly. Great service My experience was very good. I was quoted a 2 hour wait but got my recall done in almost half the time. Everyone I worked with there was super polite More

by fuentes525
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Nov 21, 2019 -

Bay Ridge Subaru responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy. We are lucky to have an outstanding team. We appreciate you choosing Bay Ridge Subaru & we thank you for your patience. - BRS

November 21, 2019

Joseph Teti is a very easy salesman to work with. Top notch professional! If it wasn't for his easy going personality, and low pressure way about him, I'm not sure where I would have gone. More

by JoeBizOfNYC
Recommend Dealer
Yes
Employees Worked With
Joseph Teti
Nov 22, 2019 -

Bay Ridge Subaru responded

Hello Joe. Thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Bay Ridge Subaru. Joseph is outstanding & we are lucky to have him on our team. We appreciate you choosing Bay Ridge Subaru & congratulations on your new vehicle! - BRS

November 21, 2019

Waited 6 hours for an air bag recall I brought my car in for an air bag recall. I arrived at the appointed time of 9:30 am and the car was ready at 3:30 pm. A 6 hour wait is unacceptable More

by MEGMAJOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alvaro
Dec 03, 2019 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

...
243
...