Bay Ridge Subaru

outstanding service Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burd Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burden on a personal level. He most kindly had the Subaru Dealership accept , on my behalf, Michelin "cross climate +" tires, then stored, and afterwards , mount ed same. Such attentiveness and cooperation re: a Subaru customer are truly outstanding and warrant high commendation. SINCERELY TOM MACKEY More

Excellent Experience We had a great experience. Joseph Teti really took the time and care to make sure that everything went perfectly. We love our new crosstrek. We had a great experience. Joseph Teti really took the time and care to make sure that everything went perfectly. We love our new crosstrek. More

Thank you I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and h I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and have used this service department with good results. More

Great dealership experience! Great customer service! We had Cory Middleton assist us in leasing our Subaru Impreza. He was nice, straight to the point and not one to bamboozle you. He gave us a calculate We had Cory Middleton assist us in leasing our Subaru Impreza. He was nice, straight to the point and not one to bamboozle you. He gave us a calculated number and then after asking, gave us a discount. We assumed some features came with the "premium" car because of the Subaru Impreza modeled inside the dealership so a bit disappointed there. However, all in all the price was fair and we walked away happily with a brand new Subaru. More

Great service I brought the car in for an airbag replacement and an oil change. The service department discovered that the hood lock was frozen and had to replace I brought the car in for an airbag replacement and an oil change. The service department discovered that the hood lock was frozen and had to replace parts. They provided a free loaner car while they were waiting for parts to arrive. All of this was handled very professionally. More

Quick and free repair They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks More

New Car Purchase I had a very smooth experience purchasing a new Subaru. When I arrived to pick up my car it was ready. Chris Malone was very helpful in explaining a I had a very smooth experience purchasing a new Subaru. When I arrived to pick up my car it was ready. Chris Malone was very helpful in explaining all the complicated features of the car. More

A trip for nothing I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going t I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going there it was off 4 times on my Hylan Blvd trip and off to the Entire length of the 2+ miles of the trip and stood off until I was going up the ramp of the service center. On the way back the system went off 4 more times on the way home. 2) My right rear passenger wheel TPS keeps going off. I asked for them to check it out. They said it was just low 25 lbs. I told them 3 days ago I filled it to 35 lbs. They made me wait some more. they said they sprayed the whole tire and saw no bubbles. I asked why they did not submerge it in waster? I was told they do not do that anymore. Now every 3-5 days I have to fill this non leaking tire up. Where does the air magically disappear to? This was a total wast of gas, time, and aggravation on my part. They tell me to bring it in again and they will check it again. I bought the extended warranty for the car if they do not know how to fix it? More

Great service, saved me money I thought I was due for a standard servicing for 18,000 miles and was ready to fork out hundreds for it , but when I arrived the service member review I thought I was due for a standard servicing for 18,000 miles and was ready to fork out hundreds for it , but when I arrived the service member reviewed my records and saw that I did not need that servicing - and so - I saved a lot of money! I love bringing my car here because I feel like they are not going to talk me into repairs I don't need, and I trust their judgement and care for my Subaru. More

experience with a new car purchase My salesperson - Anthony Grippo help me a lot with a decision about configuration, price and small things during pre-sell conversation. The buying pro My salesperson - Anthony Grippo help me a lot with a decision about configuration, price and small things during pre-sell conversation. The buying process was soft and easy. Finance was done by Roy Malinov. I would recommend Anthony and Roy to everybody. More