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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

July 18, 2019

A trip for nothing I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going t More

by JHND78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chiusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Arzuza was not there and no one was left to cover for him, I found this out the next day when he returned.
Jul 26, 2019 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

July 17, 2019

Great professionalism & excellent customer service Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such More

by MICHAEL_CRUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Otero
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you for taking the time to write a 5 star review, MICHAEL_CRUZ. Customer service is always the #1 priority here, and we're glad that our team was able to help you during your visit! We look forward to working with you again in the future! -BRS

July 17, 2019

Consistently good service I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service manager More

by E. M. Levy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero, Pamela Morgan
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you very much for your 5 star rating, E. M. Levy ! We appreciate you business and look forward to your next visit here! -BRS

July 17, 2019

quite exceptional they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 More

by JMATZEN0106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you for such a fantastic review, JMATZEN0106! We appreciate the time you took to leave such detailed feedback regarding your experience with our team. We are so glad that we were able to give you the experience you & your wife deserve, and we look forward to working with you for years to come! -BRS

July 17, 2019

experience with a new car purchase My salesperson - Anthony Grippo help me a lot with a decision about configuration, price and small things during pre-sell conversation. The buying pro More

by ALEXTARASULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you for your positive feedback, ALEXTARASULA! We are appreciative that you shared your experience, and we look forward to working with you again in the furture!-BRS

July 16, 2019

Good experience Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effec More

by WESTSAIL32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you for your kind words, WESTSAIL32. We were more than happy to help you. We hope you choose us again! -BRS

July 15, 2019

GOT TO THE ROOT OF THE PROBLEM AND DID IN GOOD TIME. I'm very satisfied with my first experience personally. My domestic Partner has been dealing with you for 6 years. they fixed the problem quickly and More

by NICKYDEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc D'Ottavio
Jul 18, 2019 -

Bay Ridge Subaru responded

NICKYDEST, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -BRS

July 15, 2019

Fast - good - reliable Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of tim More

by BroncoT
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you for the 5 star rating, BroncoT! We appreciate your business and hope to work with you again in the future! -BRS

July 15, 2019

Arrived with some problems, My adviser Mr. Mark solved all m Communication and good, friendly and speedy service is important to me, I received good service, great communication, same day service, keep up the go More

by THEMANNYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Bay Ridge Subaru responded

Thanks for the 5 star rating, THEMANNYG. We hope that you will come again soon! -BRS

July 15, 2019

Quick, easy, friendly experience Very positive experience - friendly service, quality work, thoughtful answers to my questions, and quick turnaround with my car. I will definitely be More

by atraub12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jul 18, 2019 -

Bay Ridge Subaru responded

Thank you atraub12 for the positive rating - we appreciate the time you took to leave us your review! -BRS

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