Bay Ridge Subaru

Helpful Honest and Competent I have been dealing with the people at Bay Ridge Subaru for years, I would not take my beloved Subaru Outback to anyone else for service. They diagno I have been dealing with the people at Bay Ridge Subaru for years, I would not take my beloved Subaru Outback to anyone else for service. They diagnose problems and fix them with skill and in a timely manner. They are always polite and will explain any issues. More

Patricia Froncillo is the best! Just got my third Subaru from Patricia at Bay Ridge Subaru. If you want honesty, experience, and a great sense of humor, go get your next car from Pa Just got my third Subaru from Patricia at Bay Ridge Subaru. If you want honesty, experience, and a great sense of humor, go get your next car from Patricia. So many car salespeople waste your time trying to sell to you without ever really telling you the truth about your options, but Patricia is straightforward and clear. Can't do better than this. More

This is what buying a car should look like I had an excellent experience with Bay Ridge Subaru and saleswoman Patricia Froncillo. I visited her once when I was still shopping for cars and she g I had an excellent experience with Bay Ridge Subaru and saleswoman Patricia Froncillo. I visited her once when I was still shopping for cars and she gave me a full rundown of options straight from the catalog that she gave me. I really did my homework on a number of different brands, and I had a lot of salespeople act evasively about the package options. Patricia took me straight to the options page and pointed out the differences, and the prices. She took me on a test drive. She basically said, we've got the best price and best customer service, go see what else is out there, and I'll be here if/when you are ready to buy a Subaru. After talking to her I tried other dealers and told them the package I wanted, and they always tried to steer me toward ones I did not want. I also found they often did not even deal with me seriously because I knew exactly what I wanted. Car buying is a weird business. So I went back to Bay Ridge Subaru after exploring all my options (including New Jersey and Westchester). I knew what I wanted to pay, and that is what they offered, and better yet, that is what I paid. Patricia laid out every fee, and stuck to the interest rate. The car took a while to get (2.5 months), but it was 2 weeks earlier than Patricia said it would be. What I learned about buying a car is know what you want, research the price and options, and then find a salesperson who has roots in the community and takes his/her reputation seriously. More

New Outback Felt "cared for" the minute i met Peter Marconi. Professional , responsive throughout the experience. Went out of his way to meet the needs of my sc Felt "cared for" the minute i met Peter Marconi. Professional , responsive throughout the experience. Went out of his way to meet the needs of my schedule to expedite getting the car. Great job! He should be used to mentor new employees.. More

Prompt, Respectful Service Having done my research - and having been terrible disappointed by an experience at another Subaru dealer - I contacted Bay Ridge Subaru by email. By Having done my research - and having been terrible disappointed by an experience at another Subaru dealer - I contacted Bay Ridge Subaru by email. By the time, I visited the dealership a few days later, everything was in place for us to complete a transaction. I picked up the car yesterday, and it concluded an exemplary experience. I recommend Michael Chiusano and the Bay Ridge Subaru team without reservation. More

Bay Ridge Subaru is GREAT! Joseph Teti was our salesperson and he was really knowledgeable, friendly and helped us to understand what model of the Forester was best for us. We Joseph Teti was our salesperson and he was really knowledgeable, friendly and helped us to understand what model of the Forester was best for us. We also met with Mike Chiusano, General Sales Manager who also took time to discuss our purchase/lease. Even the owner, Tom took time to speak with us. We were never rushed even though we are consumers who have a lot of questions. We met a number of repeat customers while there. We did visit several other Subaru dealers and Bay Ridge accommodated our needs and was willing to negotiate. All the people there made us feel at home. EXCELLENT DEALER! More

Excellent Customer Service Since this was the first service call for my leased Subaru it was very nice to see how friendly and competent the members of the service department ar Since this was the first service call for my leased Subaru it was very nice to see how friendly and competent the members of the service department are. It puts your mind at ease knowing that you are being taken care of. They did not try to pressure me into services that I did not need today. The service was excellent I cannot say enough about the people who work there. More

Excellent! David Rodney and the Subaru staff at Cropsey Avenue are FIRST RATE! David was extremely knowledgeable, professional, and patient. He was not "in your David Rodney and the Subaru staff at Cropsey Avenue are FIRST RATE! David was extremely knowledgeable, professional, and patient. He was not "in your face", as I have experienced at other dealerships. He was quick to answer my questions via email and made the whole process a seamless and flawless transition from old car to brand new Impreza! More

Excellent experience Patricia answered every question we had and addressed every concern about the car. The entire experience was very smooth and we would definitely buy f Patricia answered every question we had and addressed every concern about the car. The entire experience was very smooth and we would definitely buy from Patricia again. More

fixed problem in seconds Kevin and Karen were great. My outback gas cap door would not open. They fixed it immediately and then told me there was no charge. Kevin and Karen were great. My outback gas cap door would not open. They fixed it immediately and then told me there was no charge. More