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Bay Ridge Subaru

Brooklyn, NY

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3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

November 05, 2021

Accurate diagnosis of problem- staff give explanation and suggestions every step with alternative. Waiting room comfortable More

by CEDIALYSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, CEDIALYSIS! We're delighted to hear working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 04, 2021

Always professional and personal. Great waiting room. Good coffee and very comfortable. Always find the pricing to be le More

by fmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Nov 05, 2021 -

Bay Ridge Subaru responded

Hi, fmg! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 04, 2021

They lied about our battery being bad. It wasn’t. Then sold us a new one. More

by KIRKLLOYD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie
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November 03, 2021

Gerald was great and the process was painless. Thanks so much for a great experience! More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
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Nov 04, 2021 -

Bay Ridge Subaru responded

Hi JD, thank you for your 5 star rating. Gerald is outstanding and we are lucky to have him on our team! He was happy to assist you. Thank you for choosing Bay Ridge Subaru and have a good day. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

The service was excellent and Marc made every effort to get the vehicle back to ASAP. Waiting time was minimal. More

by RWDADON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your 5 star review on Marc. He is amazing and we are happy he was able to make your visit a good one. Please come visit us anytime, we are happy to help. Have a nice day. Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Great service as usual. Always with friendly smile, great attitude and always will to assist and answer any questions regarding your vehicle. Excellent team, keep up the good work team! More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Nov 04, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your 5 star rating. We are happy so many of our employees were able to make your service visit with us a good one. We are lucky to have an excellent team. Thank you for coming in and we look forward to seeing soon! Sincerely, Tom Ruggiero, Dealer Principal

November 03, 2021

Fast, efficient, friendly and affordable service. It is what I have come to expect and what is always delivered. More

by ROSS_BRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2021 -

Bay Ridge Subaru responded

Hi Ross, thank you for your kind words. Your comments motivate us! We always strive to provide top-notch customer service. Thank you for choosing Bay Ridge Subaru for your vehicle needs. Have a good day. Sincerely, Tom Ruggiero, Dealer Principal

November 02, 2021

Great and efficient service. I have my Tribeca inspection and service year round at Bay Ridge Subaru. Easy to schedule appointment online or on phone. More

by ABLEONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, ABLEONG! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

November 02, 2021

Friendly, courteous, and efficient service is routine at Bay Ridge Subaru. They have kept my 2004 Forester running well since I purchased it. And have upgraded the waiting area considerably. More

by Mark from Brooklyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annastacia, Sabina Triunfel
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Nov 03, 2021 -

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the 5-star rating. We're happy to hear that you've had consistently positive experiences with the dealership. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

November 02, 2021

Great Service.. i waited for my vehicle, Staff was friendly. Service was Prompt and efficent. More

by GLODALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Bay Ridge Subaru responded

Hi, GLODALEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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