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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

October 07, 2021

Work certification, service attitude and attentiveness, I hope I can find such service again next time, thank you! More

by DAZHENCHEN1976
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Bay Ridge Subaru responded

Hi, DAZHENCHEN1976! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Problem was not accurately described in order for me to make an informed decision. The part I needed wasn't rusty as I was told. I was correctly givens a choice of repair or purchasing a new part, but if More

by KAYAKMIDWIFELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 08, 2021 -

Bay Ridge Subaru responded

KAYAKMIDWIFELB, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Didn’t receive info that the dent repair people not available and had to reschedule the appointment More

by LOKISANYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Bay Ridge Subaru responded

LOKISANYI, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Friendly, efficient service that exceeds previous dealerships I have visited. Always a pleasant experience with a smile More

by LINDSEY13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 07, 2021 -

Bay Ridge Subaru responded

Hi, LINDSEY13! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 06, 2021

Excellent service rear brake pads and oil change and tires rotated. 2013 Legacy still drives perfect!! More

by STEPHENK556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 07, 2021 -

Bay Ridge Subaru responded

Hi, STEPHENK556! Thank you for the 5-star review. We're happy to hear that we were able to assist with your 2103 Legacy's rear brake pads, tire rotation, and oil change! We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

October 06, 2021

Marc is wonderful to deal with. It was done very smoothly. There were no games played. More

by SUZANNE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Bay Ridge Subaru responded

Hi, SUZANNE1031! Thank you for the 5-star review. We're happy to hear that working with Marc elevated your experience with us. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 06, 2021

Excellent customer service and everyone there is very kind and helpful will definitely be coming back More

by Subie129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 07, 2021 -

Bay Ridge Subaru responded

Hi, Subie129! Thank you fort he 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 05, 2021

I always leave room for improvement. Well, there is always something we can do better. More

by YCHERUB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Bay Ridge Subaru responded

Hi, YCHERUB! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 05, 2021

Great Customer Service, very professional. Satisfied customer will definitely consider buying another Subaru in the future. More

by LAUJAC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Bay Ridge Subaru responded

Hi, LAUJAC123! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 05, 2021

Although nothing was corrected at the original appointment, at this second appointment everything was completed and was overall smooth. I also did not have to wait, but rather left my car there fo More

by crista.gaglioti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 06, 2021 -

Bay Ridge Subaru responded

Hi, crista.gaglioti! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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