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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

September 27, 2021

Chris was straight up with us and very easy to work with. Helped set up everything and send over docs to insurance as well. Roy M (finance) was also informative and a great asset for BRS. More

by DSUCHER89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Bay Ridge Subaru responded

Hi, DSUCHER89! Thank you for the 5-star rating. We're delighted to hear that working with Chris and Roy elevated your experience with us. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

They switched out my transmission without my consent. Horrible crooks who ruined my car. Pretended their phones didn’t work and that’s why I couldn’t get a hold of them, because cell phones and email don More

by allalapush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea , Sabina Triunfel
Oct 07, 2021 -

Bay Ridge Subaru responded

allalapush, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

Mr. Middleton is one of the nicest Salesperson I have ever met, I think that is why I came back. He went beyond to help me. He is a 10 in my book! More

by MYAUSTIN21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Sep 27, 2021 -

Bay Ridge Subaru responded

Hi, MYAUSTIN21! Thank you for the stellar rating. We're happy to hear that working with Cornelius earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 24, 2021

Raymond, was a great person to deal with ,answering all my questions, went beyond to help me … More

by SALVATORETANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 27, 2021 -

Bay Ridge Subaru responded

Hi, SALVATORETANZI! Thank you for the stellar rating. We're happy to hear that working with Raymond elevated your experience with us. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

Gerald was very patience, courteous and knowledgeable. He demonstrated professionalism. The service was great. Would definitely recommended him to my friends and family. More

by SRICHENY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Bay Ridge Subaru responded

Hi, SRICHENY! Thank you for the stellar rating. We're happy to hear that you positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

I had a great experience at this dealership. They got me into a new car within a day. Everyone seemed knowledgeable and were very helpful. More

by Outback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Bay Ridge Subaru responded

Hi, Outback! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

During my last visit service rep told me i needed a front lightbulb…it was out…took it to my mexhanic, who tighten the bulb and it worked fine..yesterday took the car for service, rep tells me light bulb is More

by RBD2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Bay Ridge Subaru responded

RBD2040, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 22, 2021

I love coming to Bay Ridge Subaru Express Service for my regular oil change and checkups. They are simply wonderful. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bay Ridge Subaru responded

Hi, Kat! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 22, 2021

appointment was a breeze. Friendly, courteous, prompt appointment was a breeze. Friendly, courteous, prompt service. Ernest, Marc, Patricia are always helpful & pleasant. The coffee & snacks are gre More

by AMH20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Bay Ridge Subaru responded

Hi, AMH20! Thank you for the 5-star review. We're delighted to hear that working with Ernest, Marc, and Patricia elevated your experience with us. We look forward to working with you in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Excellent!!! Fast, efficient, precise, professional, pleasure to deal with !!!! Will definitely come back!!! Would recommend without reservation More

by vdronsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 22, 2021 -

Bay Ridge Subaru responded

Hi, vdronsky! Thank you for the stellar review. We're happy to hear that your positive experience earned us your loyalty, trust, and recommendation. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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