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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

September 21, 2021

Sabina was really helpful and accommodating in this service call. In particular, upon the arrival of the necessary part, she called me to bring in the car and got it fixed in half an hour. More

by KARTHURNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 22, 2021 -

Bay Ridge Subaru responded

Hi, KARTHURNG! Thank you for the stellar review. We're happy to hear that working with Sabina elevated your experience with us. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Car still has the same noise I took it in for. Information is not adequately given. Made a 4:45Pm appr to drop car off, instead emails said 2:30pm. I can't make this stuff up. More

by SEPTEMBER1600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Oct 04, 2021 -

Bay Ridge Subaru responded

SEPTEMBER1600, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Excellent customer service, Gerald helped us finding the car we wanted and Mike took her of everything else. More

by AROBALINO8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating, AROBALINO8! We're happy to hear that working with Gerald and Mike elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Exceeds expectations during the selection process from the beginning. Great service and a seamless buying experience! More

by ANGELOJSACCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bay Ridge Subaru responded

Thank you for the glowing review, ANGELOJSACCO! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

Fast and prompt intake service at 7:30 am. Clear communication and they didn’t go looking for add on problems other than what I asked them to fix. More

by carolinamalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Sep 21, 2021 -

Bay Ridge Subaru responded

Hi, carolinamalonso! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

Bay Ridge Subaru service was fast, professional and attentive. I couldn’t ask for better service for my car. More

by kyle.terboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, kyle.terboss! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

Service was fast, friendly, and efficient. My car was serviced in the estimated time I was told it would. Thanks! More

by Phyllis Azar
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, Phyllis Azar! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

Awesome place! Thorough. Trustworthy. Attentive. Organized. My car is serviced well. Also fast to get an appointment. More

by ANDREARYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, ANDREARYDER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

I felt that they were trying to push me to get things that I don't need. In the paper work they put things on green and switched them to red when they realized that I might come out with 0 dollars cost. More

by AKSELAYMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Arzuza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Bay Ridge Subaru responded

AKSELAYMAR, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

I was impressed by the exceptionally kind and helpful staff at Bay Ridge. I would recommend! More

by S.ODONOVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, S.ODONOVAN! Thank you for the stellar review. We're happy to hear that you positive experience earned us your recommendation. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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