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Bay Ridge Subaru

Brooklyn, NY

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Reviews
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3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

September 19, 2021

Very helpful and courteous answered all my questions and took time to explain everything about my car fully More

by GIBBY21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, GIBBY21! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 19, 2021

Excellent sales person. The entire experience was simple and professional. The car came as ordered. More

by DAN H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, DAN H! Thank you for the 5-star review. We're happy to hear that you've had such a positive experience with our dealership. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 19, 2021

Horrible. Our car is part of a class action suit because of a terrible electrical system that keeps draining our battery and leaving us stranded. It has happened numerous times, Bay Ridge is no help in deal More

by EMLASTIQUE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2021 -

Bay Ridge Subaru responded

EMLASTIQUE, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 18, 2021

Wait times were incredibly and unnecessarily longer than needed. They always seem to break something and make the customer pay for it More

by samanthaclarke22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
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Sep 29, 2021 -

Bay Ridge Subaru responded

samanthaclarke22, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 17, 2021

Great service! Ernest was very helpful.I highly recommend Bay Ridge Subaru and would definitely go back. More

by acarbonaro09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
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Sep 20, 2021 -

Bay Ridge Subaru responded

Hi, acarbonaro09! Thank you for the stellar review. We're happy to hear that working with Ernest earned us your recommendation. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 17, 2021

good service nice people - that's all I have to say stop this 15 word minimum stuff More

by KATHLEEN.CUOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Sep 17, 2021 -

Bay Ridge Subaru responded

Hi, KATHLEEN.CUOMO! Thank you for the 5-star review. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 17, 2021

Friendly staff, great service, fast. Waiting room is clean & comfortable. Results of inspection were explained. More

by MILDREDBUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Bay Ridge Subaru responded

Hi, Mildredbuc! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 16, 2021

I going replace front pad my sybaru impeza 2016 but no parts again.i waiting 3 week after my visit. More

by BORISKRUG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Sep 24, 2021 -

Bay Ridge Subaru responded

BORISKRUG21, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 16, 2021

Nice service from reception to end. Nice waiting room with beverages and snacks. Hope the services is thoughtful and last. Thanks. More

by CANNY13809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
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Sep 17, 2021 -

Bay Ridge Subaru responded

Hi, CANNY13809! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 16, 2021

Always a pleasant experience to have my vehicle serviced at bay ridge Subaru. Great friendly staff More

by PFRIELLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Bay Ridge Subaru responded

Hi, PFRIELLO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day ahead! Sincerely, Tom Ruggiero, Principal Dealer

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