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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

May 22, 2022

Bay Ridge Subaru was such wonderful experience. I never experienced this level of professionalism and caring in a car dealership before. More

by gvmcuscuna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
May 23, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back!

May 20, 2022

Theses guys are professionals. Everything is done friendly, easy and as fast as possible. It is not cheap though, and I think it very much depends on you - how expensive it gets. More

by mkushnir1949
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 23, 2022 -

Bay Ridge Subaru responded

Thank you for sharing this feedback. We strive to deliver a top-notch service experience at a competitive value, and we are glad to hear that the team was able to get the job done. If there is anything more we can do to assist you, please don't hesitate to reach out! - The Bay Ridge Subaru team

May 18, 2022

Customer service, communication,and timeliness. Would not recommend this dealership to anyone horrible experience and service. More

by Sunshine777.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gerace
May 19, 2022 -

Bay Ridge Subaru responded

I'm very sorry to hear that we let you down. We take pride in our customer service and I apologize for leaving a poor impression. Unfortunately, we aren't able to locate your information in our database. Please give me a call as I would like to learn more about your experience. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

May 17, 2022

Anthony Grippo was very helpful and he knew his business well! Would recommend this dealer EXCELLENT More

by BONNIEDF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 17, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We appreciate the kind feedback about Anthony and hope to see you again at Bay Ridge Subaru. Safe travels!

May 10, 2022

Corey was extremely helpful and friendly. He's a real straight shooter and got me in the perfect car for my needs and budget. Highly recommend. More

by jacobmcooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
May 11, 2022 -

Bay Ridge Subaru responded

Thank you for the kind review, Jacob! We are so glad to hear that you had such a successful purchase experience working with Corey and the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Friendly service, complete offering of solutions and timely execution. Communication was clear from the start and all representations were met. No surprises. More

by reza w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 05, 2022 -

Bay Ridge Subaru responded

This feedback is music to our ears! Thank you for choosing Bay Ridge Subaru and for sharing your kind review. Safe travels ahead!

May 05, 2022

I had a great experience with the sales team. They were awesome and very nice with patient cause my English it's to good. More

by pitirre0127
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 05, 2022 -

Bay Ridge Subaru responded

It was our pleasure to work with you! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience with our team. We wish you many safe and happy miles ahead!

May 05, 2022 -

Bay Ridge Subaru responded

It was our pleasure to work with you! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience with our team. We wish you many safe and happy miles ahead!

May 03, 2022

They are very helpful, polite and patient cause my English it's to good. I'm very happy with them. More

by pitirre0127
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 04, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with our team. Drive safely, and we hope to see you again at Bay Ridge Subaru!

May 03, 2022

Andre was a wonderful salesman! He was very thorough on updating us about the latest improvements to the Crosstrek. As leasees, we were sad that the loyalty discount and other incen More

by AzucarMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Malinov
May 03, 2022 -

Bay Ridge Subaru responded

Congratulations on your new Subaru Crosstrek! All of us at Bay Ridge Subaru appreciate the time you took to write about your experience working with Andre and Roy during your new car purchase. Providing exceptional customer service is our number one priority, and we are thrilled to hear they were able to assist you so successfully. We especially love that they helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

May 01, 2022

Andre and Roy were very helpful and professional. We were happy that the dealership employees were both Mets and Yankees fans. More

by rockyrocksnyc628
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Andre, Roy, and the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

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