Bay Ridge Subaru

Everything was great except, that instead repair was scheduled on Tuesday , it was made on next Wednesday. And I lost day of work because I took day off. scheduled on Tuesday , it was made on next Wednesday. And I lost day of work because I took day off. More

Appreciated the time and efforts by my Service Rep to insure that I would not be here too long. She was very pleasant and friendly. insure that I would not be here too long. She was very pleasant and friendly. More

My appointment was at 8:00 in the morning. I arrived early; they took my car immediately, and finished in 40 minutes. The waiting room had excellent coffee, comfortable chairs, and lots of space. early; they took my car immediately, and finished in 40 minutes. The waiting room had excellent coffee, comfortable chairs, and lots of space. More

I appreciate how easy it is to book an appointment and get the work done. Pickup takes a bit long sometimes but the overall efficiency of operations here more than makes up for that, as well as the qualit get the work done. Pickup takes a bit long sometimes but the overall efficiency of operations here more than makes up for that, as well as the quality of work. Hope to keep my 2013 Forester in good shape for years to come. More

Coming her for inspection and maintenance is super easy. Scheduling online, quick check in and great service. Even the waiting area is set up really nice with free coffee and wifi. Scheduling online, quick check in and great service. Even the waiting area is set up really nice with free coffee and wifi. More

My vehicle brake line was damaged while being removed from the lift. It was there for 2 months They claimed it needed a connector box that wasn't available. There was no such part. Additionally items fro from the lift. It was there for 2 months They claimed it needed a connector box that wasn't available. There was no such part. Additionally items from my trunk were stolen. Poor or no communication at best. Management needs training on problem solving. More

All the members that I worked with at this dealership were very professional and helpful. Gerald Wactor was very patient throughout this process, especially with the current microchip shortage. I would h were very professional and helpful. Gerald Wactor was very patient throughout this process, especially with the current microchip shortage. I would highly recommend this dealership. More

Took longer than I expected - 6 hrs. Service Rep. was very friendly and nice about it. words words words words words... This is annoying itself very friendly and nice about it. words words words words words... This is annoying itself More

Lovely, professional, knowledgeable and so helpful across the board! Really made us want to work with this dealership in the future — everyone was a true professional. the board! Really made us want to work with this dealership in the future — everyone was a true professional. More

The intake process was quick and courteous. All staff did their jobs well and answered any questions I had. My issues were resolved. i waited off site, they promptly called when the job was finished. Pick up their jobs well and answered any questions I had. My issues were resolved. i waited off site, they promptly called when the job was finished. Pick up was equally quick. More