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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

July 27, 2021

They were very courteous and efficient. I was taken on time and they performed all the engineering, oil, etc. Tasks that I requested. The price was right. More

by AJNOSF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez, Sabina Triunfel
Jul 28, 2021 -

Bay Ridge Subaru responded

Thank you for the glowing review, AJNOSF1! We're happy to hear that we were able to help with all the services you needed. We look forward to working with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Jul 28, 2021 -

AJNOSF1 responded

Please No More Surveys

July 27, 2021

I love Subaru !!! , for the reliability of the cars, and thank you for the maintenance! I wish you remain attentive to your customers and conquer the whole world with this reliable car brand !!! More

by Bogdan
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jul 27, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, Bogdan. We're happy to hear that you love Subaru as much as we do. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

July 26, 2021

They have a staff of professionals that take your concerns with great interest and display an eagerness to address your concerns. The dealership is clean. More

by TONYA_BWHITE128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jul 27, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating and kind words, TONYA_BWHITE128! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have an awesome day! Sincerely, Tom Ruggiero, Principal Dealer

July 26, 2021

An 8am appointment for a simple oil change turned into a full 3 hours of waiting. I scheduled an appointment in the hopes of being out of there in a reasonable time. I was told it would take 1.5 hours. I le More

by wrose3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Aug 04, 2021 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

July 26, 2021

I was visiting this dillership few times with my wife and daughter. And definitely can say next: Excellent service. Experienced personnel. Great attitude. Highly recommending this place. Thank you 👍 More

by ICINDUSTRIALINC24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Bay Ridge Subaru responded

Thank you for your glowing rating and recommendation, ICINDUSTRIALINC24! We're happy to hear that you and your family are consistently satisfied with our customer service. We hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 26, 2021

Went in for new tires, battery check (needed a boost last week) and a mysterious rattling in the rear of the car at highway speeds. Tech had to drive the car a couple of times to ID the noise and check that More

by RICHSTALZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jul 27, 2021 -

Bay Ridge Subaru responded

Hi, RICHSTALZER! Thank you for the 5-star review. We're very happy to hear that we were able to help with your new tires, battery check, and mysterious rattling. We look forward to working with you again. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

July 25, 2021

Dealership did not adhere to manufacture requirements for tire pressure as a result my car drop very hard and had to get further work. Sales rep Gerald was very rude when I sat to inquire about a particular More

by BPV
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Jul 27, 2021 -

Bay Ridge Subaru responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

July 23, 2021

The initial contact from the internet sales team was prompt and helpful - but the unhelpful (and a little impatient) receptionist at the dealership refused to let us meet with the sales manager - even t More

by NHGOULD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bay Ridge Subaru responded

Hi, NHGOULD. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

July 23, 2021

Service and Marc my advisor was great. Only issue was the scratch on the middle arm rest that happened but Marc said the part is on order More

by RMAGGIO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bay Ridge Subaru responded

Hi, RMAGGIO22! Thank you for the high rating. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

July 23, 2021

They are efficient and kind. I had my two year old daughter with me, everyone was so nice. She loves the coloring books they gave her. More

by MARYHUGHESPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember names they were all wonderful.
Jul 23, 2021 -

Bay Ridge Subaru responded

Thank you for leaving us a 5-star review, MARYHUGHESPT! We're happy to hear that both you and your daughter had a pleasant experience here at Bay Ridge Subaru. We look forward to your next visit with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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