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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

July 08, 2021

Comfortable atmosphere, great communication via call and text, friendly and knowledgeable staff, reliable work. There is no reason not to trust your Subaru to these guys here. More

by BROSCO1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Thank you for your detailed review, BROSCO1931! We pride ourselves with our professional, knowledgeable, and friendly team. We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

The service was on time with my appointment and a job well done. Got it back sooner than i thought. Excellent work and will be back More

by nbatos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Thank you for your stellar review! If you have any further inquiries, we would be very happy to receive a phone call from you. See you soon, and safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Jul 08, 2021 -

nbatos responded

You’re welcome and keep up the good work. Thank you.

July 07, 2021

The service was excellent, the people friendly and helpful and the waiting room was comfortable. And best of all, the car was finished and ready in less time than expected. More

by RACKAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jul 08, 2021 -

Bay Ridge Subaru responded

Hi, RACKAL! Here at Bay Ridge Subaru, we prioritize giving each customer the best experience possible. We hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

Came in for our yearly NYS inspection. It was completed quickly and professionally. Great service as usual. Will continue to recommend to anyone looking for a car. More

by TCOTTONE6023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton
Jul 08, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you have had a 5-star experience with our service. Thank you for your recommendation, and have a great day! Sincerely, Tom Ruggiero, Principal Dealer

July 07, 2021

Great customer service. The salesman knew what he was talking about and was very helpful. If I have to refer a friend I would absolutely do so More

by HENDRICKFEVRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Bay Ridge Subaru responded

Hi, HENDRICKFEVRY. Your referral would mean a lot to us! Thank you for your high rating, and we look forward to your next visit here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Friendly service only issue I had was I didn’t purchase my vehicle from this dealership although there was COVID traveling restrictions Subaru could not honor my first free oil change. I know to travel o More

by shalima165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

Jul 07, 2021 -

shalima165 responded

Good morning Mr Ruggiero, It would have been nice if I had the opportunity to speak with you at the time of my service. I’m not sure if you would have honored my request for my first visit. I’m aware of each dealership perks it would be great ALL dealership and perks are included no matter where you purchased your vehicle. This is ONE company???? Thanks for reading and responding to my email. Sincerely, Lisa Lilienthal

July 06, 2021

Excellent service!! They completed the service on my car quickly and got me back on the road in no time! The waiting area is very pleasant clean and new. Highly recommended!! More

by ROCCOCOLUCCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru! We're happy to hear that you had a 5-star experience with our service. Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Highly recommend the dealer! Cornelius Middleton helped my husband and me to get the new Forester. He did all the best. Roy Malinov found out finance possibilities of our dream. Franky showed us what the More

by sofia48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franky, Cornelius Middleton
Jul 07, 2021 -

Bay Ridge Subaru responded

Congratulations on your new car, Mikhail and Sofia! We're happy to hear that Cornelius, Frank, and Roy were able to help you shop for your dream car. Should you have any more questions about it, please do not hesitate to give us a call. We hope you enjoy your new ride! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

Overall experience I would say it was great Ernie was very knowledgeable he told me what I need it and it was done professionally I highly recommend this Subaru Dealership More

by ariellollipop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Jul 07, 2021 -

Bay Ridge Subaru responded

Thank you for your 5-star rating and recommendation, ariellollipop! I will make sure to pass your kind words along to Ernie, as well. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

July 06, 2021

They just know your are coming and why. Greet you. Service you. And before you blink, you are out the door. Efficient. Effective. Excellent. Easy. More

by ADEOLAGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jul 07, 2021 -

Bay Ridge Subaru responded

Hi, ADEOLAGMC, thank you for your kind review of our dealership. We're happy to hear that you had an overall positive experience with us. Should you have any questions, please give us a call, and we would be happy to assist. Sincerely, Tom Ruggiero, Principal Dealer

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