Bay Ridge Subaru

Service appointment went flawlessly. Great customer service. The car was ready much quicker than they originally estimated. Pick up was easy. Waiting room was spotless. service. The car was ready much quicker than they originally estimated. Pick up was easy. Waiting room was spotless. More

I came back to Bay Ridge Subaru because of Cory Middleton. I have leased with him before then switched to a Jeep when that lease was up I came back to Bay Ridge Subaru because of my past experience Middleton. I have leased with him before then switched to a Jeep when that lease was up I came back to Bay Ridge Subaru because of my past experience with Cory. More

We have two Subaru Outback's and always use Bay Ridge We have two Subaru Outback's and always use Bay Ridge Subaru's service department for our repairs. The whole staff is friendly and professional. No We have two Subaru Outback's and always use Bay Ridge Subaru's service department for our repairs. The whole staff is friendly and professional. No need to go anywhere else. More

Went back three times to fix the same issue. Last time was during my vacation and I was three hours away. Not happy at all with the way the service department did not inform me that the second attempt was was during my vacation and I was three hours away. Not happy at all with the way the service department did not inform me that the second attempt was only a temporary fix and that the issue could happen again. More

I believe the instruments to identify Check Engine Light could have offered up all the diagnostic codes instead of by a process of elimination to make my repair bill more manageable.. I believe the technic could have offered up all the diagnostic codes instead of by a process of elimination to make my repair bill more manageable.. I believe the technicians should do a holistic diagnosis for check engine light., especially for an old car. This indicates a lack of knowledge for older cars. I spent approx $6,600 and made three visits to diagnose and repair a check engine light which was blinking. I had an aftermarket catalytic converter purchased from Amazon on my can. This had t be replaced. Therefore I should advise this seller on Amazon that this part is not a suitable replacement. More

Everyone was friendly, quick and clear. They explained everything that was needed and recommended. The waiting area was clean and comfortable. I felt I got good value. everything that was needed and recommended. The waiting area was clean and comfortable. I felt I got good value. More

Very friendly and attentive and prompt. Answered all my questions. questions. More

The service is great, and kind. I could recommended. Good job. job. More

After 6 and 1/2 hours hopeless waiting on scheduled appointment in Service Center did not (!) get any diagnostic done. No contact to repair person is horrible. No info about manufacturer discount (Ser appointment in Service Center did not (!) get any diagnostic done. No contact to repair person is horrible. No info about manufacturer discount (Service Center has info and paperwork) on tires. Very unhappy with managing woman (worker between repair person and customer) who proposed to replace almost everything in the car in order to fix unknown problem! How happened that Subaru Service Center can't possibly find out what is wrong with Subaru car?! More

The mechanic was extremely rude and condescending without knowledge of car. On top of that: 5 hour wait for key fob absurdity. No way coming back. knowledge of car. On top of that: 5 hour wait for key fob absurdity. No way coming back. More