Bay Ridge Subaru

It’s been 20 years and I wouldn’t let anyone else even point a wrench in the direction of our car. point a wrench in the direction of our car. More

The sales rep that I spoke with, via phone, was very helpful and quickly got my order in. Dropping off the car was super easy and the staff was friendly and prompt. Picking was a different story. Th helpful and quickly got my order in. Dropping off the car was super easy and the staff was friendly and prompt. Picking was a different story. The woman behind the counter was rude and made me feel like I was very much a nuisance to her. Though I barely said three sentences to her. She was not the same attendant I had worked with previously. I will note that it seemed to realized her attitude and slightly adjusted her tone and gave me a somewhat apology. I also am not a fan of them not giving you a flat fee for installation. They know exactly now long routine installations take and I was charge OVER the 1 hour service but under 2 hours. How do I know it took that long? I almost argued it but honestly had to get back to work. More

Great experience. Transparent on car details, very patient with explaining everything and answering all questions, really seemed to care about the sale and about making sure we knew what we were getti patient with explaining everything and answering all questions, really seemed to care about the sale and about making sure we knew what we were getting. More

Sales people were great and I love the valet parking. Good hot chocolate too Good hot chocolate too More

It’s always a pleasure to go to Subaru service, even when something is wrong. This time I worked with Sabina. She went above and beyond to make sure everything went smoothly. When we found out my car needed something is wrong. This time I worked with Sabina. She went above and beyond to make sure everything went smoothly. When we found out my car needed more days, she was kind enough to try to get them to do everything done in time for when I needed it by. Without her being so accommodating, it would have been impossible for me to go to a previously scheduled mandatory appointment. She even had it ready before the time we agreed on. Thank you guys so much as always!! More

Very nice to deal with. Knowledgeable staff and was able to answer all my questions regarding the new car being leased. to answer all my questions regarding the new car being leased. More

Excellent service, shop was clean and waiting room a plus… plus… More

Service was great and we love our Forrester..Anthony was really thorough snd informative. really thorough snd informative. More

Only needed safety inspection to complete registration for out-of-state purchase and they did that quickly, also installing front license plate that had no pre-set installation point. for out-of-state purchase and they did that quickly, also installing front license plate that had no pre-set installation point. More

Courteous ,helpful and knowledgable staff,and speedy and efficient sservice. A wonderfully clean and comfortable waiting area is an added bonus for Bay Ridge Subaru customers. efficient sservice. A wonderfully clean and comfortable waiting area is an added bonus for Bay Ridge Subaru customers. More