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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

June 28, 2021

sales are friendly and answered all my question that I need to know. The person did the introducing the features of car in every detail More

by JACKIEWANG1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the five-stars! We really appreciate your kind feedback. If you need anything else please let us know. Sincerely, Tom Ruggiero, Principal Dealer

June 27, 2021

Every one I dealt with was very friendly and helpful More

by alig1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating! We greatly appreciate it. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

June 26, 2021

They stand behind their work. I've been having this dealer service my Subaru for 5 years. The last time they made an error leading to the car being disabled and requiring a tow back to the dealer. They More

by MARVBEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew (Service Manager)
Jun 28, 2021 -

Bay Ridge Subaru responded

We're so glad to hear that everything turned out okay. We will always vow to make things right for our valued customers like yourself. Thank you for the positive rating! Please let us know if you have any questions or concerns. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 26, 2021

The improved surroundings make it much more pleasant to wait for car being serviced. More

by JPDS427
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 28, 2021 -

Bay Ridge Subaru responded

We greatly appreciate the five-star rating! Please let us know if there is anything else that you need. We hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 26, 2021

The service from Cornelius Middleton and everyone else who helped us at Bay Ridge Subaru was warm, courteous, and professional. We did not feel pressured, and Cornelius was patient and helpful in providin More

by MIRIAM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 28, 2021 -

Bay Ridge Subaru responded

We appreciate the five-star rating and kind feedback! Cornelius will be so happy to know that he was able to assist you successfully. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Very friendly staff and very comfortable customer waiting room as well. More

by MUSTANG19BF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bay Ridge Subaru responded

We appreciate the high rating. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

The representative, Sabina was very nice to deal with. The predicted wait of 3 hrs turned out to be five. Phone updates would have been nice. I had to call to gather more info on my estimated finish t More

by PALOFMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the valued feedback! Sabina will be thrilled to read your kind words. We're sorry to hear about the extended wait time but appreciate the high rating. We will certainly take your suggestions into account. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

One of the best experiences I have had at an auto dealer. Service team was on it from start to finish. More

by GKAHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the valued feedback and five-star rating! We really appreciate it and are glad that you had a great experience with our service dept. Please let us know if you need anything else! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

People at this dealership are very friendly and work was performed at reasonable time More

by gshagenov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jun 28, 2021 -

Bay Ridge Subaru responded

We appreciate the five-star rating. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

All staff at Bay Ridge Subaru dealership are friendly and very polite and helpful. Thank you. More

by YEVGENIYVAYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star rating and valued feedback! We're happy to hear that you always have a great experience with us. Please let us know if you need anything else. Sincerely, Tom Ruggiero, Principal Dealer

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