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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

June 10, 2021

Very smooth and pleasant experience. Made appointment for recall repair at last minute. Dropped off and picked up as scheduled. Marc was friendly and helpful. More

by tojufi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Bay Ridge Subaru responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we hope to work with you again soon, tojufi. Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

Corey was our representative, and he could not have made it any simply to buy a new car. Everything was done over the phone that could be, so when we came in person, we were in and out. I have purchased man More

by INFO87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 10, 2021 -

Bay Ridge Subaru responded

INFO87, we appreciate your support and five star rating. Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

Great service. Staff was communicative and let me know how long I'd be waiting and checked in regularly. Woman at the desk was nice and checked on the workd a few times for me. Overall a good experience. More

by JRHEVRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Jun 10, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating! We value your business! Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

Bay Ridge Subaru was very pleasant, knowledgeable, clean and true to time. I was told 2,5 hours and was out in 2.25 hours. I'm a math teacher can you tell. LOL 5 stars to all involved. Linda Mollo Holmes More

by LMH710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star rating! We appreciate your business and hope to work with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 10, 2021

This dealership is wonderful. Everyone is so pleasant. The new setup is great and comfortable as we wait for service to be performed on our car. More

by BKLYNMOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Bay Ridge Subaru responded

BKLYNMOM2, thanks for taking a moment to rate us 5-stars. We hope we can be of assistance again soon. Sincerely, Tom Ruggiero, Principal Dealer

June 09, 2021

Kind. Considerate and efficient. Mgr. Mark went above and beyond to help me out as did the cashier. They were kind and considerate to my plight and epitomize what customer service should be all about. More

by JOYTOM227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review regarding Mark! We are so glad you had such a great experience and look forward to your next visit here! Sincerely, Tom Ruggiero, Principal Dealer

June 09, 2021

I have a leased vehicle which I assume would be maintained at the dealer. I always comply with scheduled maintenance and I have not damaged the vehicle in any way. I have a door handle that is malf More

by SALTERNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Bay Ridge Subaru responded

Salterno, thank you for taking the time to leave us feedback on your experience. We always try our best to give all of our customers "5 star" experiences, but it seems we missed the mark here. If there's anything you would like to further discuss that would improve your experience with us, please don't hesitate to give us a call.

June 09, 2021

I have good experiences bringing my car to Bay Ridge Subaru for service. Every employee is friendly, courteous, and professional. The kind of service my car needs is carefully and thoroughly explained More

by LGTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Bay Ridge Subaru responded

We're glad to hear you had a great experience with our staff! We're glad that our service team kept you up to date on any work your car needed and that our staff here made you feel comfortable. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Principal Dealer

June 09, 2021

Always a pleasure to bring my vehicle to Bay Ridge Subaru dealership. I would recommend this dealership as it is always clean, and service is quick and efficient. More

by GMAR55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Bay Ridge Subaru responded

Gmar55, thank you for your positive review. We're glad to hear what you think of our dealership, and we hope to be able to work with you again sometime soon! Sincerely, Tom Ruggiero, Principal Dealer

June 09, 2021

I have been a customer with the Bay Ridge Subaru dealership since September 2008. They have always been courteous, honest and dependable and true by me. That's it! Wilhelm G Simmon More

by BILLSIM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 09, 2021 -

Bay Ridge Subaru responded

Wilhelm, thank you for the 5 star review. We truly appreciate your continued business with us and we look forward to working with you for many years to come! Sincerely, Tom Ruggiero, Principal Dealer

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