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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

June 08, 2021

Such great customer service from Anthony! Highly recommend. Love my new Crosstrek, the whole Bay Ridge team was such a pleasure to work with. Thank you!! More

by AMYTVALLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Bay Ridge Subaru responded

Hi AMYTVALLE, thank you for the great review! We're happy to know you had a positive experience. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

June 07, 2021

Was very satisfied with David the mechanic. He was very helpful, polite and I was very happy to have him work on my vehicle. I also like Sabina the sales dept. Very helpful More

by CDYDZUHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David the mechanic, Sabina Triunfel
Jun 08, 2021 -

Bay Ridge Subaru responded

Thank you for your five star rating and positive feedback. Sincerely, Tom Ruggiero, Principal Dealer

June 07, 2021

Extremely happy with service and the way issue will my car was handled. Andrea Gerace was exceptionally helpful and professional as well as the team. Highly recommend! Helen K. More

by KSANDRH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jun 08, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, KSANDRH1. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 07, 2021

Great dealership, super friendly and efficient service department and they are dog friendly! I would highly recommend Bay Ridge Subaru for all of your new car and service needs. More

by REBECCAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bay Ridge Subaru responded

We appreciate the perfect 5 star rating, REBECCAFE. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

June 07, 2021

Was pleasantly surprised when I had my oil change done in 10 minutes or less. Was able to enjoy the nice weather without sitting around and waiting for the car. More

by STAN SHRAYBMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for your feedback and five star rating, STAN SHRAYBMAN ! Please come see us again. Sincerely, Tom Ruggiero, Dealer Principal

June 06, 2021

The staff was efficient and helpful. Comfortable waiting room. I did not have to wait long, and the repairs were made earlier than expected. Staff worked to make sure I didn't have to wait long. More

by JOANNA.E.YIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for rating us 5 stars, JOANNA.E.YIP. We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

June 06, 2021

The staff are great! They addressed all my concerns and questions. Happy with the service as always. Please continue on doing great things! Thank you so much! More

by charity’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Cornelius Middleton
Jun 07, 2021 -

Bay Ridge Subaru responded

charity’s, we are happy to have earned your positive rating. Come visit us again soon at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

The staff was great. The customer service was top notch. The wait was short. I was called a few times to clarify things I did not understand. More

by antiniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jun 07, 2021 -

Bay Ridge Subaru responded

We're thrilled to hear you enjoyed your experience with us! Thank you for the kind words and the positive review, we really appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

The wait was too long . It took almost two an a half hours to get an oil change and an inspection .This is usually done within an hour. More

by ZOVE007
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 17, 2021 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

Comfy waiting room. The wait as expected. Diagnosed the problem and ordered the part . Waiting foe the call to come back. Hope going to fix the problem. More

by yelensky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 07, 2021 -

Bay Ridge Subaru responded

Thank you for the five star rating, yelensky! We are always here for your vehicle needs! Sincerely, Tom Ruggiero, Dealer Principal

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