Back

Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,369 reviews

June 04, 2021

They quickly checked me in and gave me an estimate for the time for repair that was accurate. The waiting room was clean and the checkout was easy. More

by bobtonti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Jun 07, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback and thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

The representatives were very courteous. They all made me feel like I was important. Even though I brought the car in for 3 recalls to be addressed . More

by subadon470
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave a review. Our team will always do our best to make sure you are heard and any issues are resolved. We wish you all the best and hope to work with you again in the future Sincerely, Tom Ruggiero, Dealer Principal

June 04, 2021

Sabina is the best but my car is still making the noise I previously brought it in for even though they did an inspection and i took care of what they suggested. Also my mistake had a coupon and didn't use i More

by ENFOXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 04, 2021 -

Bay Ridge Subaru responded

Thank you for your feedback, ENFOXX. We're glad to hear that Sabina was friendly and we hope that you will give us a call to further discuss the noise still persisting. Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

From the moment we get there till the moment we leave the quality efficiency and friendliness is par excellence . We are kept up to the minute. Always a good experience More

by BRUCEDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

BRUCEDV, thank you for your positive review. We're so glad you had a great experience here, and we hope to be able to work with you again soon! Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

Anthony is the best sale person at Bay Ridge Subaru. He made my experience buying my first car very comfortable and informative. He kept straight with from the start in term of pricing. Everyone told me th More

by CLAIR.TABUTEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bay Ridge Subaru responded

Hi Clair, thank you for the 5 star review. We're so glad that Anthony made the cur buying process simple and informative. We wish you all the best with your new vehicle and want to thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

Good service and people. A very welcoming and comfortable place to have your car worked on. A clean and spacious waiting area as well. My representative was Sabina, whom expertly saw to my needs. Thank you v More

by PARKINSON.J67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 03, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, PARKINSON.J67. We will be sure to thank Sabina Triunfel and the rest of the team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

June 03, 2021

They are always honest and thorough. I can always trust that the work needed is done and nothing unnecessary. All of the staff are helpful and friendly. I have been taking my car here for 6 years and ful More

by TEDALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jun 03, 2021 -

Bay Ridge Subaru responded

Hi TEDALDI, thank you so much for your positive comments about Bay Ridge Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

No hassle, just expert service. Very helpful and accommodating. Would recommend. Very pleasant staff no pressure, very professional and patient explaining all the features of the vehicle. More

by IKE4837
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Wildman. and Frank.
Jun 02, 2021 -

Bay Ridge Subaru responded

IKE4837, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

This dealership was a friendly and welcoming environment. I was offered water and refreshments and made to feel comfortable in what is a transactional situation. More

by BCS1318
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Bay Ridge Subaru responded

BCS1318, thank you for the high star rating! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

June 02, 2021

My visit and service yesterday, June 1st, was perfect as usual. Sabrina was wonderful She was welcoming and respectful. I was very impressed by her kindness and attention More

by tander50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Jun 02, 2021 -

Bay Ridge Subaru responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

...
84
...