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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

May 29, 2021

Very effective and hard working. Really love how Subaru services my car. Will recommend Marc. Additionally he explained serving to me since I am a new driver. More

by KARESELL.JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Bay Ridge Subaru responded

Thank you for the five-star rating! We're thrilled to hear that you had a great experience with our service dept. If you need anything else, please let us know. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 27, 2021

I've done all service for my Outback at the dealer, trying to take good care of the investment. Workmanship is always first rate, and the system for dealing with the volume of cars and customers is ef More

by TWIPRUD
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 28, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your feedback & thank you for bringing this to our attention, TWIPRUD. Sincerely, Tom Ruggiero, Dealer Principal

May 27, 2021

Knowledgeable and honest is the best way to describe the treatment I received And I am very pleased with vehicle I enjoy driving it very much. More

by RLWILLIE94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
May 27, 2021 -

Bay Ridge Subaru responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon! Sincerely, Tom Ruggiero, Dealer Principal

May 27, 2021

We just bought our first Subaru and the process couldn't have been easier. Anthony Grippo was an excellent salesman who made sure that we were informed, comfortable and happy. We are looking forward to en More

by CGERSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bay Ridge Subaru responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Sincerely, Tom Ruggiero, Dealer Principal

May 27, 2021

The service is always prompt, courteous and helpful. The service managers, mechanics, reception, everyone strives and succeeds at providing superior service and making one feel welcome. More

by ROSS_BRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
May 27, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 26, 2021

Wonderful service. Very smooth to drop and pick up my car. Service done within the time I was told. Marc was so helpful. I will definitely come here for my service from now on. More

by pchen2045
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

May 25, 2021

Loved working with Raymond Duran. Informative, kind, very pleasant. He explained all the features. Even delivered the car to me. He went above and beyond. He sealed the deal! More

by PAULINA.MURATORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Duran
May 26, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

May 25, 2021

Everyone on Customer service team was pleasant and attentive. The service work was completed within the estimated time frame and the service charges seemed reasonable. More

by DHKAUFMAN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
May 26, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help. Sincerely, Tom Ruggiero, Dealer Principal

May 25, 2021

Always happy to see the Bay Ridge Subaru Service team. The team always friendly, courteous and helpful when I need to get my vehicle service. Thanks Service Team don't ever change! More

by BluSubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you had such a nice service experience with us, BluSubie. We appreciate your business and hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

May 24, 2021

What a great experience! Nice people, great attention, and service. We love working with Anthony Grippo, he helped us understand everything and was so kind. More

by MYAGOGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Bay Ridge Subaru responded

Thank you, MYAGOGO! We appreciate your awesome feedback. Sincerely, Tom Ruggiero, Dealer Principal

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