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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

May 05, 2021

Very pleasant experience every time. No sales of unneeded services. Staff is very friendly and courteous. Nice clean comfortable waiting area/Starbucks coffee/good wifi etc. More

by lv_staten_island
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
May 05, 2021 -

Bay Ridge Subaru responded

Thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Gerald was really great to work with in selecting and purchasing our new Subaru. He fully explained the different features and options and his calm, no-pressure manner made the whole experience very eas More

by T_WORNOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Bay Ridge Subaru responded

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Marc was amazingly helpful, very professional and courteous from beginning to finish. I wish there were more people in customer service like him. Thank you for a job well done. More

by Thomas R Annunziata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Bay Ridge Subaru responded

Thomas R Annunziata, thank you for sharing your five-star experience with our team! We are happy to assist you. We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

May 05, 2021

Bay Ridge Subaru is a wonderful experience. Fast, friendly and thorough service while you wait in a beautifully renovated room with Starbucks coffee!! I will certainly be back for all my Subaru maint More

by MSECCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
May 05, 2021 -

Bay Ridge Subaru responded

We are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help. Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2021

They delivered on every promise and the sales people stuck with you thru the learning process and was smooth with all transactions. The coffee machine makes great coffee and nice new rest rooms. Big imp More

by ROBNEWMARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
May 04, 2021 -

Bay Ridge Subaru responded

On behalf of all of us at Bay Ridge Subaru, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience and look forward to serving you again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 04, 2021

The issue is still occurring.but the customer service was great. I would really like to know why but no one can find the cause of the noise More

by ENFOXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 04, 2021 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us this review, ENFOXX. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

Great service. Everything went great.Our salesman, Cory Great service. Everything went great. Our salesman, Cory was the absolute best. The whole team was professional. Would recommend Bay Ridge Subaru t More

by NETTPREC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
May 04, 2021 -

Bay Ridge Subaru responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

My vehicle was serviced a month ago at another dealership. I was told that service was required again. And even though I did agree, my receipt suggested I asked for it. More

by fivexfive814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall the gentleman’s name
May 07, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

Great service and excellent staff. They always do great work and make you feel comfortable and secure while you wait for your car to be fixed. More

by D_PEREZ5585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 04, 2021 -

Bay Ridge Subaru responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon! Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

Chris Malone was an awesome salesman. Dealership was very modern and had a good inventory to select from. Would recommend to a friend or family member. More

by JOCNYHC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Bay Ridge Subaru responded

Thank you so much for rating us, we really appreciate it! We hope to have the chance to work with you on all of your future vehicle needs! Sincerely, Tom Ruggiero, Dealer Principal

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