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Bay Ridge Subaru

Brooklyn, NY

not yet
rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

May 03, 2021

This was a very pleasurable experience, everyone was accommodating and at no time did my wife and I feel pressured into leasing this car. We would definitely recommend Bay Ridge Subaru to our friends.we More

by TMOTTS01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond
May 04, 2021 -

Bay Ridge Subaru responded

TMOTTS01, thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help. Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

The Bay Ridge Service center continues to impress. They improve each time I visit. Friendly and professional. They give honest recommendations on what should be done and what needs to be done. No pressure. More

by GMDSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Bay Ridge Subaru responded

Thank you for the five stars, GMDSALES! Sincerely, Tom Ruggiero, Dealer Principal

May 03, 2021

I could check in from my phone, so all I had to do was go in and leave my car to them! Service was pretty quick, and the waiting room was really nice, and I was back on the road in no time at all. Plus, they More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
May 04, 2021 -

Bay Ridge Subaru responded

We appreciate your review and business, KC. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

May 02, 2021

My overall experience at Bay Ridge Subaru was very pleasant. Our salesperson, Anthony, was both very knowledgeable and professional. They were very transparent about pricing options, which were very More

by RAH1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
May 03, 2021 -

Bay Ridge Subaru responded

We're thrilled to hear that you had a great experience with us. Thank you for your kind words and recommendation. If you need anything else please do not hesitate to give us a call. We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

May 01, 2021

Great experience at this dealership. Chris Malone was a pleasure to deal with. The process of leasing a new car was easier here than others I have dealt with in the past. More

by MSINGH.CSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Bay Ridge Subaru responded

Thank you for letting us know that you had a great experience at our dealership! We really appreciate your kind feedback and five-star rating. Please let us know if you need anything else. Enjoy your new car! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

I would have given the service department a higher rating but for the fact that I was $28 for installing a $2.50 light bulb. Said $28 mechanic fee was never disclosed for a bulb that only looked like it was More

by MOABUDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiara Colon
May 07, 2021 -

Bay Ridge Subaru responded

Customer Satisfaction is very important to us and we would like to learn more details about your experience. Please contact our Service Manager at (718)232-1900 Ext.124 to discuss your concerns further. Thank you and I look forward to speaking with you soon. Sincerely, Andrea Gerace Service Manager Andrea@BayRidgeAutos.com (718)232-1900 Ext.124

April 30, 2021

Great service.Professional,friendly and patient.Really love this dealership,buying my second car here already and keep recommending it to friends and coworkers. Thank you More

by A.KHUDYAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Bay Ridge Subaru responded

We appreciate the five-star rating and recommendation! Please don't hesitate to call us if you need anything else. We hope to see you again! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Every person I had dealing with was terrific .Clean office, great service , professional people. The work is done on schedule. Costumer can enjoy coffee while waiting for the car. Thank you very muc More

by BORIS48M1D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you had a wonderful experience with us. We greatly appreciate your kind words and positive rating! Please let us know if you have any questions or concerns. We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Chris is a fantastic salesman and worker. Very personal and very professional. He will be my contact point if I ever have any issues. A pleasure working with him. More

by ANDREWMATTINA
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
May 03, 2021 -

Bay Ridge Subaru responded

Hi Andrew, Thank you for the kind words and five-star rating. We greatly appreciate it. Please let us know if you need anything else. We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

April 30, 2021

Sabina was knowledgeable, efficient and friendly. The Sabina was knowledgeable, efficient and friendly. The work was completed in the time it was scheduled and overall was a pleasant experience. I More

by JROMAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
May 03, 2021 -

Bay Ridge Subaru responded

We're glad to hear that you had a great experience with Sabrina! Please let us know if you have any questions or concerns. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

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