Bay Ridge Subaru

Pro- Professional, knowledgeable, friendly staff. Timely service. Waiting room is clean, comfortable and has snacks. All other areas also very clean and tidy. Free wifi and hand sanitizer dispensers readily service. Waiting room is clean, comfortable and has snacks. All other areas also very clean and tidy. Free wifi and hand sanitizer dispensers readily available. Con- expensive repairs. Pep Boys noticeably cheaper for things like replacement tires, brakes, and lights. More

My service rep, Sabina, was great. Very professional, efficient, and accommodating. She also saved me a walk in the cold to get coffee as she directed me to their superb Starbucks coffee machine. I would efficient, and accommodating. She also saved me a walk in the cold to get coffee as she directed me to their superb Starbucks coffee machine. I would give 5 stars, but it seems my wait was extended due to having to work with the complete protection plan I signed up for when I leased the car. Hopefully, if I need to use it in the future, I won't be held up because of it. More

Bay Ridge Subaru was extremely helpful and honest about my car's repairs, and it was completed right on schedule. Would highly recommend them for service. my car's repairs, and it was completed right on schedule. Would highly recommend them for service. More

All work was done on time and without any issuesService All work was done on time and without any issues Service representative was very helpful with answers and explanations. No issues found, recommen All work was done on time and without any issues Service representative was very helpful with answers and explanations. No issues found, recommendations were helpful More

The best - I gave two Subaru dealerships in Queens but I rather drive a few more miles to a very caring snd honest dealership. They treat yiu like family. Service is quick and thorough. rather drive a few more miles to a very caring snd honest dealership. They treat yiu like family. Service is quick and thorough. More

Very professional in what she do,very friendly and Very professional in what she do,very friendly and helpful in addressing the problems and explaning what works has been performed on the vehicles wh Very professional in what she do,very friendly and helpful in addressing the problems and explaning what works has been performed on the vehicles when its completed. More

Service was thorough and timely. In and out in a pinch and staff was super friendly! They even checked my tire pressure and filled my tires with air unprompted. and staff was super friendly! They even checked my tire pressure and filled my tires with air unprompted. More

Chris was professional and easy to work with. I had a great phone conversation before my appointment and he laid out all of my options before I even came in. He was honest and down to earth and I never f great phone conversation before my appointment and he laid out all of my options before I even came in. He was honest and down to earth and I never felt like I was being taken advantage of, like I did the last time I bought a car from a Honda dealership. I’ll be a Subaru customer for life! More

First time at the service dept, we were greeted upon arrival by Marc who explained the recall process and said they would call when finished. arrival by Marc who explained the recall process and said they would call when finished. More

Marc was a great help and the customer service was excellent. I appreciate your time and professionalism. I would recommend this location to others in the future. excellent. I appreciate your time and professionalism. I would recommend this location to others in the future. More