Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

April 21, 2021

Received great service and attention throughout the entire purchasing process. Special thanks to our salesperson, Cornelius S. Middleton, for making things easy and stress-free. More

by PhylB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (who showed us how the car works), Cornelius Middleton
Apr 21, 2021 -

Bay Ridge Subaru responded

PhylB, thank you for the 5-star rating! We value your business at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

April 20, 2021

Cornelius was professional every step of the way. He provided us with spot on accurate information and an excellent customer experience every step of the way. We are going to recommend to all of our fri More

by PBUCHTA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Apr 21, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru, PBUCHTA1. We appreciate the 5 star rating and look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

April 20, 2021

Service was fast and friendly. The pre-check in process is handy. And the text when done is efficient. Adding more words here to get to 25!!!!!! More

by elzinga.erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to rate us! We hope to see you again at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

April 19, 2021

This team is one of the best most friendliest at a dealership. I always feel well taken care of and everything is explained throughly to me prior to service. More

by ACOFFIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, ACOFFIA! We are happy to know that you enjoyed our services. We can't wait for your next visit! Sincerely, Tom Ruggiero, Dealer Principal

April 19, 2021

Quality service & low pressure. I would highly recommend the dealership and it has great sales & finance team. The garage and amenities are excellent as well. More

by OREILLY1812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Drabik
Apr 19, 2021 -

Bay Ridge Subaru responded

We appreciate your recommendation, OREILLY1812! Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

April 17, 2021

Gerald couldn’t have made our purchase any smoother. He was attentive,, knowledgeable, professional and pleasant. Everyone at Bay Ridge Subaru looked to be helpful. The experience was thorough and complete More

by REPPEPM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you had such a nice experience with us, REPPEPM1. We appreciate your business and hope to see you again! Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

I bought 2 cars previously from them over the last 29 years... In negotiating for a third one for an improvement in their poor offer, Chris and Jen at some point stopped returning emails or calls .. More

by Norbert O.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Powers
Apr 16, 2021 -

Bay Ridge Subaru responded

We are sorry that we could not get you to the price point you wanted to be at however we did several times let you know via phone that we could not meet your expectations. Sincerely, Tom Ruggiero, Dealer Principal

Apr 16, 2021 -

Norbert O. responded

Simply not correct. I negotiated with Chris uniquely by email. Perhaps your associates think that not responding means “no”. I never got a “best and final”. Moot now, however, as I bought the car I wanted at the price I wanted, at another dealership with far more pleasant people. “Sincerely” yourself.

April 16, 2021

Sabina was so helpful and friendly. Service was fast and easy. Highly recommend this dealership. I also spoke with a sales member about a trade in. Also , friendly and helpful. More

by srenee3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 16, 2021 -

Bay Ridge Subaru responded

Thank you for the great 5 star review, srenee3. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

The Service Center was very professionally and efficiently operated. Every person with whom I had contact was courteous and knowledgeable. The waiting area was pleasant and comfortable. Easily More

by VVPNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Apr 16, 2021 -

Bay Ridge Subaru responded

The nature of our business is to treat every customer the way we would want to be treated! We can't thank you enough for the excellent review and look forward to seeing you again in the dealership soon! Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

As usual, quick and efficient, from securing the appointment to the service itself. I was there for an oil change and to fix a slow leak, but the tech determined the tire had nails to close to the s More

by BOBBYNELSEN47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Bay Ridge Subaru responded

Thanks for the 5-star rating, BOBBYNELSEN47! We appreciate you choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

...
97
...