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Bay Ridge Subaru

Brooklyn, NY

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rated
3,369 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,369 reviews

April 16, 2021

Fast, friendly, efficient, thorough. Great waiting room! . Great Starbucks center & fun cat videos on one tv. Car is riding well and we expect to have it for a long time. The Subaru family makes driving mor More

by MJDL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton, Alicia Sena
Apr 19, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

Courteous, prompt, and efficient. Very well run site which is very much appreciated during these stressful times. Happy to return for any future problems. Keep up the good work. More

by JR.BE66476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Bay Ridge Subaru responded

JR.BE66476, thank you for your compliments and five-star rating. We hope to serve you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

Andre was super-helpful and efficient. He's a good communicator. Very trustworthy. He did not try to push us into anything we were hesitant about. More

by PLOPATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Bay Ridge Subaru responded

Thank you for the incredible review and positive feedback, PLOPATE! We appreciate your business and look forward to helping you with any questions or future vehicle needs! Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

The Service Center was very professionally and efficiently operated. Every person with whom I had contact was courteous and knowledgeable. The waiting area was pleasant and comfortable. Easily More

by VVPNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Apr 16, 2021 -

Bay Ridge Subaru responded

The nature of our business is to treat every customer the way we would want to be treated! We can't thank you enough for the excellent review and look forward to seeing you again in the dealership soon! Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

Sabina was so helpful and friendly. Service was fast and easy. Highly recommend this dealership. I also spoke with a sales member about a trade in. Also , friendly and helpful. More

by srenee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 16, 2021 -

Bay Ridge Subaru responded

Thank you for the great 5 star review, srenee3. I will be sure to thank our team for providing you with excellent service. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

April 16, 2021

I bought 2 cars previously from them over the last 29 years... In negotiating for a third one for an improvement in their poor offer, Chris and Jen at some point stopped returning emails or calls .. More

by Norbert O.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Powers
Apr 16, 2021 -

Bay Ridge Subaru responded

We are sorry that we could not get you to the price point you wanted to be at however we did several times let you know via phone that we could not meet your expectations. Sincerely, Tom Ruggiero, Dealer Principal

Apr 16, 2021 -

Norbert O. responded

Simply not correct. I negotiated with Chris uniquely by email. Perhaps your associates think that not responding means “no”. I never got a “best and final”. Moot now, however, as I bought the car I wanted at the price I wanted, at another dealership with far more pleasant people. “Sincerely” yourself.

April 16, 2021

They are excellent with keeping you informed and explaining the details about the service. Friendly and courteous service. A very nice waiting area as well. More

by SIR.MARVIN
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 16, 2021 -

Bay Ridge Subaru responded

We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

Got in with one day's notice for a full service and they were very friendly and accommodating. I was very pleased with this service More

by doitholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 16, 2021 -

Bay Ridge Subaru responded

Thanks for taking the time to leave your feedback, doitholland! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

It's always a pleasure dealing with Bay Ridge Subaru. It's easy to make an appointment and Subaru is right on top of things, letting me know when there's a recall or it's time to perform service. I've be More

by JUDITH.NADEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

April 15, 2021

Dropping off and picking up my vehicle was prompt. Answered all my questions. Satisfied with the work they’ve done on my older vehicle. No issues always a pleasure. More

by Bry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 15, 2021 -

Bay Ridge Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Tom Ruggiero, Dealer Principal

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