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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

April 15, 2021

The service was efficient, and the staff could not be more helpful. It was my second visit because the first visit was also satisfactory. MAC More

by mcabral5864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 15, 2021 -

Bay Ridge Subaru responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

April 14, 2021

It was such a pleasure shopping for a car at Bay Ridge Subaru! Our salesperson, Gerald, was knowledgeable, professional and courteous. We shopped at other places for autos, and didn’t find a single salesp More

by JANETZIM7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Bay Ridge Subaru responded

Thanks for the kind rating, JANETZIM7! We hope to see you again at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

April 14, 2021

Top notch customer service from beginning to end. Andre really knows his stuff. It was first time leasing for my husband and I and Andre explained everything thoroughly. Frank was also great when he gave u More

by ARACHNESWEAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Apr 15, 2021 -

Bay Ridge Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bay Ridge Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

April 13, 2021

Kayla is amazing. The techs know exactly what to do. A easy and friendly staff. Covid-19 precautions are in place. It was a good experience here. no complaints at all. More

by info84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Bay Ridge Subaru responded

info84, thank you for your 5 Star Review! We appreciate your business and kind words! Sincerely, Tom Ruggiero, Dealer Principal

April 13, 2021

The people are outstanding and you cannot beat the service provided. Furthermore, who knows your Subaru better than these guys and gals? Since 25 words are required this additional sentence meets the More

by CASABROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 13, 2021 -

Bay Ridge Subaru responded

Thank you, CASABROOKS! We appreciate your awesome feedback. Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

Service was timely and well managed. Was just a routine oil change etc. They even had coffee available and the bathrooms were clean. It was a good experience. More

by TCOTTONE6023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

TCOTTONE6023, thank you for the positive rating and review! Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

Kayla’s customer service was amazing! She was also kind, and made sure I was informed throughout every step of the process. I would recommend everyone visit and ask for her :) More

by monetjeffries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 12, 2021 -

Bay Ridge Subaru responded

monetjeffries, thank you so much for your high rating! Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

I'm a returning second time lease customer. I have had Mercedes, BMWs, Toyotas, Chryslers etc, etc and NONE of them come close to the great customer service this Subaru dealership has. This time around I More

by KENKLEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you KENKLEEN, for your support and business. Sincerely, Tom Ruggiero, Dealer Principal

April 12, 2021

Great overall experience as it is usually the case. I actually think they went beyond the call with the service provided, nice feeling. Thank you! More

by XURXOANTONIO25
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

We greatly appreciate your five star review. Thank you for choosing Bay Ridge Subaru. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

April 11, 2021

car taken in for service right-away. friendly staff. clean, bright waiting area/seats in waiting area well spaced out for saftey/covid purposes x More

by MAILHAND158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

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